February 27, 2018
Metro Walkway Airline Check-In
Relocation at Reagan National
American and Delta Kiosks Moved to National Hall
American kiosk relocation
Summary of Impacts
  • American Airlines and Delta Air Lines ticket kiosks and bag drop counters moved about 100 feet from their previous locations near the Metro walkways into National Hall.
  • Passengers can follow wayfinding signage from the previous locations.
Delta kiosk relocation
Project Benefits
  • The move accommodates Project Journey New Security Checkpoint construction for the next few years.
  • The new checkpoints, when completed as part of Project Journey, will include dedicated space for airline ticket kiosks and bag drop counters.
  • American Airlines and Delta Air Lines ticket kiosks and bag drop counters near the Metro walkways were relocated to accommodate New Security Checkpoint construction for Project Journey.
  • Airline counters on the Ticketing (upper) level are not affected by these changes.
  • American also installed self-service kiosks (boarding pass only) in the Terminal C pedestrian bridge near the Metro station entrance.
  • Dust walls will separate public areas from the construction area.

  • Old locations ceased operations on Monday, February 26, in the evening.
  • New locations opened Tuesday, February 27.
About Project Journey

When Project Journey is completed in 2021, two new 50,000-square-foot buildings with security checkpoints will replace three smaller checkpoints currently serving Terminal B/C – increasing the post-security space to include all of National Hall and its premier shops and restaurants for ticketed travelers. In addition, a new 14-gate concourse will replace Gate 35X – ending the need for travelers to ride buses to board regional jets parked outside. Concourse amenities will include jetbridges, holdrooms, concessions and an American Airlines Admirals Club lounge.
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