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The Miami-Dade Water and Sewer Department (WASD) is committed to providing reliable drinking water to its 2.8 million customers. To this end, the Department utilizes an acoustic fiber optic system to assess, promptly schedule and complete proactive rehabilitation of water mains while mitigating the potential failure of critical system infrastructure. We have recently been alerted that portions of the 54-inch transmission water main located along Red Road (Northwest 57 Avenue) in Hialeah will need to undergo immediate refurbishment because this essential transmission pipeline provides potable water to the northern Miami-Dade County region.
Construction activities will begin today, May 8, 2026. This project will be completed within three weeks. Since this critical water main provides potable water to the northern Miami-Dade County region, residents in these areas may potentially experience temporary reductions in water pressure, especially during morning and evening peak hours. Department staff will also employ mitigating actions to offset impacts to consumers.
Customers who live in high-rise buildings within these areas of the County may want to ask their maintenance personnel to verify the operation of the booster pump systems. Boosters help deliver water to the higher floors of the building. Building maintenance staff may need to evaluate and temporarily adjust operating set points to facilitate continuous operation.
We know this can be an inconvenience; however, being able to identify and proactively address infrastructure repairs prior to failure results in a lesser impact both in terms of time and cost.
We thank you in advance for your understanding and patience during this time as we complete this essential upgrade. We look forward to continuing to provide you with excellent service. Should you need additional information or to report complete service interruptions, please call the Department’s Emergency Communications Center at 305.274.9272.
Frequently Asked Questions
Will my water be shut off?
- No. Customers may experience lower water pressure, particularly during peak morning and evening hours.
Why is my water cloudy?
- With fluctuations in water pressure during the construction process, water may sometimes be cloudy when you first turn on a faucet. This temporary, cosmetic issue does not impact water quality. If you are experiencing cloudy water, please let the water faucet run for three to five minutes until the water runs clear.
How long will the work last?
- To accelerate the completion of the project and mitigate impact to residents, the project will be worked on 24-hours a day and is expected to be completed in approximately four weeks.
Who should residents contact if they experience issues?
- Residents should contact Miami-Dade County 311 or WASD Emergency Communication Center at 305-274-9272.
Contact
For additional assistance, residents may contact the City of Miami Beach Control Room at 305.673.7625.
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