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Moving From Google to Microsoft Shared Mailboxes

Today at the close of business we will begin the cutover for shared mailbox access with downtime expected through Sunday evening.  This will encompass all Accounting and Customer Service shared mailboxes, moving them from Google to Microsoft 365. Wenco IT will add the appropriate permissions to your Microsoft 365 account for shared mailbox access according to your branch or department manager. If you find you do not have access to a mailbox you expected, please contact the helpdesk. 

Accessing shared mailboxes will be simpler than before: You will no longer sign into Gmail for anything, all email will be contained within your company login under Microsoft 365. The shared mailboxes will appear as a separate set of folders below your personal mailbox. When an email is answered or read by one person with access, it will update to all users connected to that mailbox. We have included a link below to give you a basic overview of this functionality.


If you have any questions, please contact the helpdesk.


Open and use a shared mailbox in Outlook (microsoft.com)

Thanks,

WENCO IT Team