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Dear Self-Directing Participants and Employees,
Thank you for your support as we changed our name to Fello. We want to share some helpful resources that answer your questions about this change.
Watch Our Webinar Recording
If you missed yesterday's webinar, you can watch it now. It is also available on our website under Forms & Resources here.
Questions & Answers Sheet
We made a Q&A sheet that answers the most common questions about what our new name means for you. You can:
Find it on our website under Forms & Resources
Important Things to Remember
- Your services will stay exactly the same – only our name is different.
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Use this new link to open a customer service ticket
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Begin using the new forms with our new logo on our website. We will accept Arc-branded forms until June 30, 2025. We encourage you to start using the new Fello-branded forms as soon as possible so you are prepared. As of the start of the new fiscal year on July 1, 2025, we will no longer accept any Arc-branded forms.
- The Evvie App, Portal, and Dashboard web addresses will change later this summer. Stay tuned for more information.
Save the Date!
We would love for you to join us at one of our Open House events:
- Tuesday, June 10, from 4-6pm at Fello Easton (480 Port Street, Easton, MD)
- Thursday, June 12, from 4-6pm at Fello Linthicum (999 Corporate Blvd, Ste 300, Linthicum, MD)
There will be light refreshments and the chance to connect with the Fello team. Formal invitation to follow.
Need Help? Our team is ready to answer your questions:
We may have a new name, but our promise to you stays the same: quality services from people who care.
Thank you,
Your Self-Directed Services Team at Fello
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