December 7, 2017
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Overall customer satisfaction up,  says Report Card from Missourians

Missourians' overall satisfaction with MoDOT is up two percentage points to 83 percent in the most recent customer satisfaction survey or Report Card from Missourians. In 2015, the overall satisfaction level was 81 percent.

This is only one important finding that came from the 2017 Heartland Market Research survey of 3,500 randomly-selected Missourians. Those surveyed continue to agree that MoDOT provides accurate (93 percent), timely (92 percent) and understandable (91 percent) information and 93 percent believe MoDOT is the state's transportation expert.

The telephone survey polled 3,502 people from across the state including approximately 500 people in each of MoDOT's seven districts.

The survey, conducted every other year, is one of the most valuable tools MoDOT uses to get direct feedback from citizens. The survey results help MoDOT continue to target areas to improve its performance.

You can read the entire report card here - Report Card from Missourians.
Join the Movement!
Take the challenge: when you get into any vehicle, buckle up your safety belt. If you are a driver, put the cellphone down.  Join the 2,075 people (287 of whom represent businesses) who have joined the movement so far. 

Click below to accept the challenge!

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Did You Know This?
A clean sweep

MoDOT helps to keep streams and rivers clean, saves landfill space and reduces the need for additional resources:
  • MoDOT sweeps streets (say that three times really fast!).
  • MoDOT fills edge ruts, which are the spaces that open along the edge of pavement where the roads meets surrounding soil.
It may not be obvious how these two processes come together to improve the environment, but they do.

Streets are swept to keep them clean in appearance and so that dirt and trash do not go into streams and rivers where it could cause reduced water quality and problems for the wildlife and fish that live there. Once collected, these sweeps are considered solid waste and would need to be taken to a sanitary landfill.

The Missouri Department of Natural Resources has granted an exception from disposing of street sweeps in this way. By removing all of the trash, litter and other debris, the remaining sweep material can be used to fill the ruts at the edge of the pavement. Using the sweeps in this way keeps MoDOT from taking tons of material to the landfill and paying for other materials to do the same job. Only the trash, litter and debris are then disposed of in a sanitary landfill.

Sweeping and using the remaining sweeps in edge ruts is a win for the environment and helps MoDOT conserve its resources.
This day in transportation history

Dec. 7, 1906 - The Southern Pacific Railroad and Union Pacific Railroad jointly established the Pacific Fruit Express company refrigerator car line. For seven decades, PFE transported fruits, vegetables and other perishables from the western United States to the eastern region of the nation.
Roadway Safety
Tie one on for safety
MoDOT promotes MADD red ribbon campaign to urge sober driving

To show support for Mothers Against Drunk Driving, MoDOT will "tie one on" this holiday season - a red ribbon, that is. Fleet vehicles statewide will display the iconic red ribbon, tied on to support MADD's longest-running and most-visible public awareness project.

During the campaign, MADD volunteers ask drivers in the community to display MADD red ribbons on their vehicles. The ribbons symbolize a pledge not to drive impaired and, instead, opt for one of the many other choices in the quest to arrive home safely.

"We're honored to join in this safety initiative," said MoDOT Highway Safety Director Bill Whitfield. "Historically, holiday travel is a deadly time on our nation's roadways." In 2016, 219 people were killed and 666 seriously injured in crashes that involved at least one substance-impaired driver.

Light It Up for Life event
Sponsored by MADD -  Jan 30, 2018 - 11a.m.
Missouri State Capitol Rotunda

MADD Missouri will host a 'Light It Up for Life' event where law enforcement agencies and safety advocates throughout the state of Missouri will be urged to join MADD in educating our state representatives and senators on the importance of sobriety checkpoints and to retain funding for this lifesaving tool.

Watch the website for more details to come:
Tie One On For Safety and these red ribbons remind individuals that driving impaired is a choice they make. Each crash, each injury and each death is 100 percent preventable. Driving demands 100 percent
of our attention and there are many options to avoid driving impaired: designate a driver, call a cab, Uber or Lyft, or take public transportation.

Make your holiday season a memorable one by making it home safely. Never drive impaired or distracted by a cell phone, and always wear your safety belt - it's your best defense in a traffic crash.

For more information on MADD's Tie One On For Safety, please visit For more information on Missouri highway safety please visit
MoDOT Chief Engineer Ed Hassinger leads the executive leadership question and answer session during the annual Highway Safety and Traffic meeting this week. 
Highway Safety and Traffic meeting
MoDOT Highway Safety and Traffic professionals gathered in Jefferson City this week for their division's annual meeting.
Day one began with a presentation on the St. Louis Design-Build safety project, which  will make safety improvements at 31 locations across Franklin and St. Charles counties. Other sessions that afternoon addressed best practices by MoDOT's districts, available resources from divisions and breakout sessions on various topics of interest. 

Day two focused on road safety audits, coalitions, electronic crash reporting and the value of relationships with law enforcement. 

The meeting wrapped up with an executive leadership question and answer session by MoDOT Chief Engineer Ed Hassinger and Assistant Chief Engineer Kathy Harvey.
Compiled years of service to MoDOT among attendees exceeded 1,200 years, with some individuals serving as many as 34 years and one individual as few as three days. 
Fatality update

Did you know... The risk of being in a critical incident is 23 times greater if the driver texts while driving.  

Buckle Up PHONE DOWN! 

Statewide Fatality Totals as reported
on the Missouri State Highway Patrol website as of Dec. 4, 2017: 

2017 Totals as of 12-4-17 - 850
2016 Totals as of 12-4-16 - 878
2015 Totals as of 12-4-15 - 811
2014 Totals as of 12-4-14 - 710
2013 Totals as of 12-4-13 - 705
2012 Totals as of 12-4-12 - 768

Missouri Dept. of Transportation | (888) 275-6636
P.O. Box 270 Jefferson City, MO 65102-0270