APRIL 16, 2025

 
New & Exciting

Member Welcome Call

Scheduling Tool

Are you using our new Welcome Call Scheduling Tool? This innovative tool:


  • Allows agents to schedule Welcome Calls for prospective members at the point of sale
  • Ensures a better member onboarding experience
  • Facilitates completion of the HRA
  • Assists in providing excellent customer service and retention for your members

How do I access the new scheduling tool? Use one of these methods:


  1. Via the new URL directly
  2. Via the Broker Portal under Broker Resources
  3. Via the Molina Agent Center under Enrollment Materials
  4. Via Connecture/DRX on the Enrollment Confirmation page

Questions?

Broker Channel Manager contact information is available here

In Case You Missed It

FEMA Disaster Declarations

Guidelines for CVS Events

2025 Lunch Chat-MA

TPMO Marketing Materials

Nebraska Brokers

Reminder: Medicare Marketing Events

Molina Matters-Member Rewards

2025 Medicare Product Training- MA

D-SNP Integration Training-WA

D-SNP Deep Dive-ID

Concierge Team Training-MI

Rely on our Resources
 

Molina Agent Center

Molina Broker Portal

 

Broker Services Unit

Phone: (866) 440-9788

broker@molinahealthcare.com

Monday-Friday | 6:00 AM to 6:00 PM MST

 

This document is not intended for marketing purposes or public distribution and is considered “Confidential Information,” as defined in your Agreement with Molina Healthcare, Inc. (“MHI”). Any dissemination or distribution of this material is strictly prohibited and may result in corrective action up through termination of your contract with Molina Healthcare, Inc. Agents must be ready to sell, which means certified, contracted, licensed in the applicable states and appointed by Molina Healthcare, Inc. in accordance with state law prior to engaging in the sale of Molina Healthcare products.