March, 2017 vol. 2 - In This Issue:
Innovation in patient engagement requires that it be a priority of all involved. The term is common today, but looks very different on the ground level. True patient engagement requires equal footing in the decision process, transparency (in everything) and having brave discussions about tradeoffs and responsibilities of all stakeholders.  Here are a few articles that highlight these opportunities. Who are the leaders in each health sector who are willing to extend a hand to real patients in this way?

What happens when patients access their mental health providers' notes?

Study identifies factors that build or break trust.
Thanks to electronic health records and online portals, more and more patients have access to the notes their clinicians write about their health care visits. A new study offers insight into the potential for this feature, known as OpenNotes, to help -- or hurt -- patients' trust in their mental health clinicians.

Digital strategies for patient engagement

The need to enable and effectively support care coordination across health care professionals (HCPs), patients, caregivers, and other stakeholders, to drive effective and appropriate use of pharmaceutical products, is something I hear my clients in life sciences discussing on a daily basis. Today, many stakeholders already have a stake in this ecosystem but, the ability to deliver consistent, high-quality, reliable service across all channels of engagement remains a game changer.  Recently Deloitte leaders discussed this subject with market participants at an industry conference. 

Maintaining primacy of the patient perspective in the development of patient-centered patient reported outcomes

The objectives of this study were to describe and demonstrate a new model of developing patient reported outcomes (PROs) that are patient-centered, and to test the hypothesis that following this model would result in a qualitatively different PRO than if the typical PRO development model were followed. The typical process of developing PROs begins with an initial list of signs or symptoms originating from clinicians or PRO developers; patient validation of this list ensures that the list (i.e., the new PRO) is interpretable by patients, but not that patient perspectives are central or even represented. The new model begins with elicitation from clinicians and patients independently and separately.

Epic to add care management content to its EHRs

Epic is making an effort to work with other health IT vendors to improve EHR functionality and interoperability. The  new partnership could point to a larger trend toward collaboration within the health IT industry.

Last year, the EHR vendor, one of the largest in the U.S., announced that it had increased electronic exchanges of health records through its Care Everywhere platform by 300% from the previous year. At the time, nearly 250,000 exchanges had occurred through the Care Everywhere platform. Efforts like these helped Epic to earn accolades as a market leader in interoperability

Payers of the future will need to play nice with providers for the patient's sake

The healthcare industry is in a perpetual state of flux. However, while the progress may seem to move at a glacial pace, that does not discount the need for healthcare organizations from payers and providers to plan for the future.

"The traditional 'silos' of medical, behavioral health and social services can't meet the needs of our population alone," Jim Hickman, CEO of California-based Better Health East Bay, part of Sutter Health, told Healthcare Dive back in November 2016. "Partnerships, enabled by technology and amplified by data-sharing, are the first step in changing the way we deliver care." 

'Iodine' Pools Thousands Of Reviews To Help End The Pain Of Finding Medication

Since the dawn of the digital age, a seemingly endless stream of innovations has promised to improve nearly every aspect of our lives, from how we mail-order wine to the way we mail-order eyeglasses (or clothes, or weed, or whatever). Very rarely, though, does one come along that makes you stop and think not just "I can't believe nobody had thought of this" or "I wish I had," but "I'm grateful someone did."

Named after one of our oldest medicinal tools, Iodine is a massive and growing database on the experiences involved in taking medication, and formatted for free and easy consumer use. 

Passion + Quality = Change That Matters
I embrace the powerful opportunities in our evolving health care landscape. I founded Momentum Health Strategies to be a catalyst for change through continuous learning, diverse engagement and thoughtful policy and practice initiatives. I deliver innovative, strategic thinking and a passion for improving the patient experience. My personal drive and dedication to high-quality results will help you navigate the competitive terrain you face and convert your vision to action.

Momentum Health Strategies

Jennifer L Bright, MPA
(703) 628 - 0534