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This popular webinar series, Introduction to Supervision consists of three 90-minute weekly online sessions designed to introduce basic supervisory skills. These sessions are geared towards new supervisors to gain a foundation, and senior/veteran supervisors to polish old skills and learn new skills.
Session 1
CRITICAL ISSUES IN THE WORKPLACE
- Employment Laws You Need to Know: Employment-at-Will, FLSA, ADA, EEO, Anti-Discrimination
- Employment Law: When to Terminate
- Creating a Culture of Excellence: Courtesy, Professionalism and Respect
Session 2
FROM MANAGEMENT TO LEADERSHIP: ESSENTIAL SKILLS
- Your Primary Responsibilities: Preparation, Performance and Productivity of Your Team
- Four Critical Skills: Communicate, Teach, Evaluate, Give Feedback
- Situational Leadership: When and How to Provide Direction and Support
Session 3
CONFLICT RESOLUTION AND DIFFICULT CONVERSATIONS
- Difficult Conversations: When Things are Not Working and Termination is Necessary
- Strategies for Managing and Understanding Interpersonal Conflict
- Motivating Top Performers and Performance Expectations for All
All for only $495/attendee!
Want to provide this valuable training to your entire team?
Register 4 people and the 5th person is FREE!
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