October 2, 2020

Dear Clients, Families and Team Members:

Some updates with Essential Caregivers...

1.) We are updating the "name" of this group of people to = Essential Caregivers / Apartment Visits. This makes it a bit easier for everyone to know who is "allowed" to visit in resident apartments.

2.) Starting Monday, October 5th, we are adding 2 more time slots during Mondays-Fridays. All around time options are:

Mondays - Fridays
9 am - 11 am
1 pm - 3 pm
5 pm - 8 pm
6:45 pm - 8 pm

1 pm - 3 pm
5 pm - 8 pm

**Reminder, these apartment visits are available to approved Essential Caregivers only!

3.) Also starting on Monday, we are allowing every client to have a total of 4 Essential Caregivers. Please talk as a family as to which additional two would like to become Essential Caregivers.

4.) To become an Essential Caregiver, we have simplified the process due to the program being established for a while now:

  • Read Policy (see below)
  • Complete Quiz (see below)
  • Complete EC Designation (see below)
  • Turn in paperwork to a Serenity Nurse

5.) Reminder that all Essential Caregivers are to provide their own PPE. They must provide and wear the following during their visits:
  • Mask
  • Face Shield or Goggles

Click here or here for links to face shield that our staff enjoy wearing the most.

Once those items have been completed, a link to approved Essential Caregivers will be sent to sign up for "Apartment Visits."

Another reminder, that Essential Caregivers must only visit in their loved one's apartment and no other areas of the building, including the dining room.

Please call and ask if you have any questions.


Elaine Anderson
Denise Tollefson | Serenity Assisted Living | 218-477-7254 | 218-477-7255| Email | Website