Winter 2020
This holiday season is like no other, with COVID-19 cases surging as news of vaccine distribution offers light at the end of a long, dark tunnel. Despite the challenges, we want everyone in our community to have a safe and healthy holiday season, so please, continue to practice physical distancing, wear a mask, wash your hands often and refrain from large holiday gatherings.

While we may not be able to celebrate in the usual manner, our Mosaic nutritionists have come up with a fun way to safely engage in one favorite holiday tradition: Please accept our invitation to join us in a Virtual Cookie Exchange!

Stay safe, and stay healthy!
Continuing to Take Care of Our Community
As the number of COVID-19 cases surge across Central Oregon, ensuring that everyone has a place to access affordable healthcare when they need it most is our highest priority at Mosaic. Whether it is medical, dental, mental health, nutrition, medication services or other needs, our team is deeply committed to keeping everyone in our community healthy. Since March we have made huge strides to adapt and continue to provide high quality care during a pandemic to meet the varying needs of our 27,000 patients and communities across the region. Below are just a few examples of our efforts:

  • The new Mosaic Mobile Community Clinic vehicle has expanded outreach across the region to connect with vulnerable populations—such as individuals experiencing homelessness—to ensure easy access to needed healthcare services.
  • We are currently offering COVID-19 testing at little to no cost to patients at drive-up care and outreach locations.
  • With an increase in patients feeling anxious and depressed due to COVID-19 lockdowns, Mosaic’s mental health services are now just a phone call away with the creation of our behavioral health hotline: 541-408-9562.
  • Community health workers are helping patients around the clock to address income losses, coordinate meal trains for COVID-19 positive families, and offer community education and resources to disadvantaged individuals.
  • Our teams are closely monitoring our patients with chronic conditions to improve their chances of recovery if they contract the virus. Thanks to a grant from OCHIN, we are able to give home blood pressure monitoring kits to patients with uncontrolled blood pressure.

We are honored to help Central Oregonians stay healthy through this unprecedented time and look forward to continuing to innovate to meet healthcare needs as the pandemic evolves.
Other Mosaic Happenings
Covid-19 Vaccine Information

Mosaic expects to begin offering COVID-19 vaccines to our patients in early 2021, and we are working closely with public health officials and following Oregon Health Authority guidelines to plan how the first doses of the vaccine are distributed.

Initial supplies will be limited and given to healthcare workers, first responders and others who are most vulnerable to COVID-19. We have a very active team dedicated to planning for distribution of the vaccine to our patients, and we are asking people to hold off on calling us to schedule vaccinations at this time. We will be reaching out to our patients and will be doing outreach to high-risk populations as soon as the vaccine is available.
Outreach to Vulnerable Populations Continues

We have launched COVID-19 testing outreach events in partnership with the Latino Community Association (LCA) for the Latinx community. These events are taking place at LCA locations in Bend and Redmond using our Mobile Community Clinic and Mosaic employees from various teams. Mosaic also recently hired a Latino Outreach Coordinator to do further work throughout Central Oregon to support outreach to the Latinx community.
Latinx community outreach is being supported by OHA Community Engagement and Oregon Community Foundation grants among others.
Mosaic's outreach team at a recent COVID-19 testing event.
Architectural renderings of the new Bend clinic (top) and Madras clinic (bottom).
Update on New Clinic Buildings

We are making great progress on the planning, design and construction for two new Mosaic clinic buildings: one in Bend across the street from the existing Complex Care Center in partnership with HousingWorks, and the other in partnership with the Jefferson County Public Health Department and St. Charles Health System on the St. Charles campus in Madras.
In addition to quality primary care, both facilities will include retail pharmacies to provide patients with crucial medications at an affordable price. The new Madras clinic will also have a much-needed dental suite.
The construction of the Madras clinic is being made possible in part by a transformational HRSA CADRE grant. Read more.
Mosaic is Here for the Community

Despite pandemic constraints, Mosaic clinics continue to operate across Central Oregon.

We've established Drive-Up Care locations in Bend, Redmond, Prineville and Madras. We are also seeing patients as needed in clinic as well as offering both phone and video visits which are popular with our patients. Additionally, our pediatric teams in each community offer separate clinics for well and sick children.

For current hours/availability or to schedule an appointment, please call us at 541-383-3005.
Expressing Gratitude

We are so grateful to our community partners for funding initiatives that help vulnerable populations and improve access to quality care for everyone in Central Oregon. Below are just a few examples of recent awards that are making a difference in the lives of Mosaic patients. Thank you to these and all of our other supporters for making our work possible.
The Central Oregon Health Council (COHC) recently awarded Mosaic $43,000 to improve communication and language access services for Mosaic patients. Read more.
Oregon Community Foundation’s Children’s Dental Health Initiative Fund granted Mosaic Medical $20,000 to sustain our efforts in continuing to provide dental care for low income children during the pandemic.
The Juan Young Trust awarded Mosaic a grant to purchase two audiometers that will be used to conduct hearing screenings at all well-child visits in our pediatric clinics.
Mosaic Medical is a nonprofit community health center that serves all Central Oregonians, regardless of life circumstances. Through a network of 15 clinics, we offer integrated health services that address each patient’s medical, dental, behavioral health, nutrition and medication needs. Our care is never influenced by how much
money our patients make, what language they speak or the status of their insurance coverage. Mosaic Medical provides quality care for all.
Connect with us: 541-383-3005 / / / facebook / instagram