Volume 185

October 11, 2023

• Peter Drucker
• December 31, 2024
• Do MORE
• Authentic Recognition
• Practice Culture Matters
• 65 Ideas

When kids are advised to think about their futures, mentors who practice what they preach trend persuasive, including in career senses. Self-reflection is worth a look.

As Peter Drucker, “the man who invented management” articulated:

“Unless commitment is made,

there are only promises and hopes; but no plans.”

For planning purposes, look ahead to December 31, 2024…

Reflecting on 2024 results, are you pleased with progress? Specifically, what….

⬅ Accomplishments exceeded expectations?

⬅ Key metrics were not achieved?

Realizing Practice Growth by Design starts with Goal Setting, our last 3 issues asserted:

• Get Motivated, starting with Why. 
• Fresh Starts, capitalizing on Catalysts
• Timely Change, learning How

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Our intentional Success Sequence:

At this juncture, let’s:

Recognition may be defined as:

“…. the open acknowledgment and praise of employee behavior or achievement. It’s used by organizations to express appreciation, motivate employees, and reinforce desired behavior.”

As stated, “Authentic recognition serves three key purposes:

1. Showcase goal achievement

“A simple ‘thank you’ is often all it takes to show appreciation to employees. People want to know their hard work and achievements aren't going unnoticed. When a person achieves a goal—personal or work-related—they feel a rush of achievement, and that good feeling is amplified when others recognize and acknowledge the achievement as well.

2. Motivate effort

“Recognition can be tied to more than just performance. Celebrate strong effort when employees go above and beyond. This helps them develop emotional connections to the workplace that fuel future performance.

3. Reinforce values

“Behaviors and actions that are recognized more frequently show employees what’s valued by managers, leaders, and the whole organization. When employees receive recognition for adopting a behavior aligned with company values, they’re likely to continue that behavior and set a positive example for others.”

Research indicates preferred recognition reasons are:

Statistics exemplifying importance of employee recognition on employee, team, and business success include:

1. 52.5% of employees want more recognition from their immediate manager.
2. Organizations with sophisticated recognition programs are 12x more likely to have strong business outcomes.
3. When companies spend 1% or more of payroll on recognition, 85% notice a positive impact on engagement.

With Practice Culture Matters top of mind (135 weeks ago…), Issue 50 expressed:

“As talented team members practice the Art of Customer Service, it is advantageous to deliberately Reward and Recognize their positively trending impact. Whether motivated by personal pride, peer admiration, money or thoughtful generosity, many behavioral influencers can intently nurture fulfilling outcomes.

“While patients’ plans of care drive clinical flow, we must also organize methods to celebrate team member’s extraordinary results in visibly aspirational ways that are

• Surprisingly fun
• Personally relevant
• Remarkable, as self-esteem ‘gifts that keep on giving’”

What rewards best fit each colleague? From financial bonuses to gift cards, special nights out or a day off to get healthy rest, consider these (updated) 65 ideas.

While rewards are investments, growing self-esteem stimulates ongoing dividends. Have you or someone near and dear ever won something in your lives, with fond memories?

With your generous recognition award program’s debut:

1. Their strategic essence should be clearly explained, so colleagues understand how deeper meanings align with high performance cultures. For example, awards related to exceptional customer service, internal leadership or philanthropic community efforts are popular.

2. The physical awards should be upscale, visually appealing, built to last and something to be proud of. Think of how they will be presented in your practice showcase on a continuity basis. Investing in something a bit nicer will be well worth it.

3. When winner(s) are to be announced, make an event and a moment of it. The significance of earning awards should be reflected in awareness of their upcoming presentation and stage setting. Coming soon is not just for trendy movies, it is also for eagerly anticipated recognition ceremonies. By creating excitement, you optimize engagement, fun and lasting impact.

To do MORE, Recognize Excellence. 

If you feel our weekly Insights may be useful to a colleague, please encourage them to subscribe at:

Bruce Essman

CEO

High Definition Impressions (HDI)

PracticeGrowthbyDesign.com

bruce@hdimpressions.com



314.276.7392

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PGI #179 2023-08-30 | TPA Paradigm Shift, Which Way's Best?

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PGI #183 2023-09-27 | Fresh Starts, (Better) Time for Change

PGI #184 2023-10-04 | Timely Change Talk. That’s Better.

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