Town Administrator's E-Brief


From Town Administrator, Eric DeMoura           Town of Mount Pleasant, South Carolina

February 2015
Dear Mount Pleasant residents and business owners,

Our town departments have finished their annual reports and I am pleased to share with you some of the milestones they have accomplished last year. As I mentioned last month, our ambitious capital improvement projects have kept all departments very busy. Our public engagement initiatives are expanding and our staff is meeting the demands of our core services efficiently and expertly.

Over a two-year period, our nationally accredited Police Department reduced the number of violent crimes in Mount Pleasant from 228 to 199 and nonviolent crimes from 1,543 to 1,440, while keeping the same staff level. Calls for service increased to 113,868 in the same period. During that time, the Mount Pleasant Police Department launched an unprecedented number of outreach initiatives ranging from the Reading Patrol and the Buddy Card Program to the Blue Light Bowling and Youth Summer Camps, all free of charge to our children.

With a majority of calls being medical in nature, our nationally accredited Fire Department does more than fight fires. Last year, our staff responded to 4,761 medical calls and 202 fires. They recently launched their second Quick Response Vehicle as part of a better, cheaper and faster business model.


Our hard working Sanitation Division staff tipped 30,925 garbage cans per week last year. That's more than 1.6 million cans in 2014! The Public Services Department responded to 5,970 calls for service and maintained 189 Town assets. As part of a Clean Water Act unfunded federal mandate, staff found a cost effective way to educate the public on water quality: they are wrapping garbage trucks with educational messages.


Our Recreation Department held a cost-recovery study that validated the outstanding work done by our employees. Last year, 45,618 individuals registered for at least one program and 10,150 households had at least one participant enrolled in a recreation program. During a single week in October, a resident had 529 recreational programs to choose from.


The Planning and Development Department staff was equally busy in 2014. They issued 8,098 permits, performed 25,742 inspections, and annexed 56 properties for a total of 51.57 acres. The Town grew its inventory of single family dwellings by 622 and multifamily dwellings by 596. The Planning Department received the following submittals: Planning Commission (121), Board of Zoning Appeals (27), Old Village Historic Commission (94), and Design Review Board (99 - or 62 projects).


The Administrative Services Department received the Certificate of Achievement for Excellence in Financial Reporting (CAFR) for the 26th consecutive year and the Distinguished Budget Presentation Award for the third consecutive year. Additionally, the department oversaw an increase in our bond rating for Moody's Investor Service (Aa1) and Standard and Poor's Rating Service (AAA).


Our Spotlight Section this month focuses on our Communications Office, whose mission is to protect and manage the Town of Mount Pleasant's reputation and to strengthen external, internal and crisis communications. Staff does so with an impressive set of communications tools. Read about the Communications Office below.

As you can see, the Town of Mount Pleasant had a very productive year in 2014. We look forward to an equally impressive 2015.


Best regards,

In This Issue
Upcoming Events


March 2: Committees of Council meetings

March 9: Coffee with the Mayor

March 10: Town Council meeting

March 14: ArtFest

March 21: Reading Patrol @ Barnes & Noble

March 24: Town Administrator's Mobile Office Hours @ RL Jones Center


Saturday, March 14
Mount Pleasant
Towne Centre

11:00 a.m. - 3:00 p.m.

This annual festival at the Mount Pleasant Towne Centre brings families and cultural enthusiasts together with budding and professional artists for a free event that showcases a diverse array of local and regional artistic talent.
Employee of the Month

Recreation Coordinator Ryan Johnson and Recreation Specialist Garrett Heatherington were recognized at the 2015 February Town Council Meeting for their heroic efforts in helping a distressed patient reach the ER in a timely manner.
Public Service Matters!

Be Informed!

Stay Engaged!

Public participation is at the heart of good government, but who has time to seek out information? Let us do this for you. Visit us online at and subscribe to our calendars, notifications, meetings, job openings, and more!
Contact Mayor Page and Town Council

Want to know more about Mayor Page and Town Council? Click on the links below to find out more information about job responsibilities, bios, and contact information. Mayor Page
E-brief Archives

Did you miss last month's Administrator's E-brief? You can find it here.
Our Mission Statement
Logo 2011

"To deliver superior performance in a manner that is distinctive and impactful to each person served and that establishes a standard for quality that endures for generations."
The Communications Office



The Communications Office is manned by a Communications Officer and a Multimedia Coordinator. Our Communications Office has had a very robust year that included the implementation of a multimedia desk and the integration of traditional, new and emerging media. Read their 2014 Report here.


Breakfast with the Mayor

Our new Coffee with the Mayor initiative kicked off at Eggs Up Grill last month. Mayor Linda Page met with more than 30 residents to exchange information and discover ways to work together to improve Mount Pleasant. Councilman Chris O'Neal was also present at the breakfast. Residents shared their thoughts on growth, planning, emergency preparedness and more.The event is free and open to all.
The second Coffee with the Mayor will be held on March 9, 2015, from 7:30 to 8:30 a.m. at Saveurs du Monde, 1960 Long Grove Drive.
Contact the Mount Pleasant Communications Office for more information about this exciting event.
New Mobile Office Hours
I began my new Mobile Office Hours on February 25 at Fire Station 1. Each month, I will hold open office hours at a different public facility and I invite you to stop by and discuss items of interest to you. Next month I will be at the R. L. Jones Center, 391 Egypt Road, on March 24, 2015, from 10 to 11 a.m. No appointment necessary.
Planning, Business License, Public Services and Fire staff have moved
View this informational video on our
Town Hall Relocation here

The Town Hall relocation effort continues to advance. During the month of February, the Fire Administration staff and Fire Marshal's Office moved to their new modular units beside Fire Station 2 on Egypt Road.


The Public Services Department and the Planning Department have moved to our Fleet Maintenance Facility on Sweetgrass Parkway, Pinckney Place. Their move will be closely followed by both the Administrative Services staff and Finance Division moving to Building A on campus.


Staff has been busy preparing for both the increased activity at Six Mile and here on campus by making significant improvements to our infrastructure, computer network capacity and our telephone system.


We are also exploring options to expand our parking capacity at Town Hall during construction and we will keep you updated. Finally, the Town Hall project is expected to be awarded in April and demolition will begin shortly after.


For more information about Town office and staff relocation visit the Relocation Webpage.
Capital Improvement Highlight: Stormwater Asset Management Pipe Repair Program
View this informational video on our
stormwater asset management repair program here

For the current fiscal year, the Town of Mount Pleasant is funding 18 community projects totaling $14.9 Million through the Capital Improvement Plan. Highlighted this month is our Stormwater Asset Management Pipe Repair Program. 

Current pipe repair projects include
Baytree Subdivision, Hickory Shadows & Rosemead, Wakendaw & Point Pleasant, and Whipple Road (various subdivisions.) Canal restoration include Shemwood II and Pine Hollow.
We all know metal rusts and corrodes over time, especially in a wet and sometimes salty or acidic environment. Storm drain pipes are no different. That's why we are inspecting and repairing them.


Most lines in the Town are concrete, however there are some older metal lines still in use. Concrete pipes generally have fewer problems, but they are still included in our asset management program.

Be sure to check out the Capital Improvement Plan website to find the latest project updates, FAQ's, pictures, videos, and more.   

Stormwater Tips for Clean Water


Did you know that yard maintenance impacts water quality? Follow these tips to help keep our waterways clean and clear!

  • Do not apply fertilizers or pest treatment before a rain shower
  • Bag your grass cuttings and blow the debris  back on your lawn. Don't let debris go into the stormwater drain. 
  • Be sure to empty containers to eliminate standing water.  This will help reduce mosquito breeding sites. 

To learn more about local pollution protection efforts visit the Town's Water Quality pages here.

Produced by the Town of Mount Pleasant Government Outreach Office
Town of Mount Pleasant | 843-884-8517 |
100 Ann Edwards Lane
Mount Pleasant, SC 29464