Note: Not Everyone is For or Against You

Today, it’s easy to get caught up in what’s going viral on social media. Often, issues bubble up to being relevant when there is substantial division – those on one side debating the other (and collecting followers) on digital platforms and creating a swarming effect around a position. However, whenever people divide into the “pro” and “anti” sides of a social issue, a large portion of the public is left somewhere in the middle. 

It is possible to create a new approach that brings the individual into the discussion moderately, essentially creating an entry point into the issue for this moveable middle – those who haven’t yet formed an opinion or are still undecided. Causes must create a space for others outside their own tent to learn, grow and move toward a decision at their own pace.

Photo by Arturo Rey on Unsplash
Note: Consumer Expectations Lessen - But They Still Expect Something

At this stage of the pandemic, we are seeing nuances in how the American public thinks companies and social issues should intersect. Though the majority still expect companies in general to be socially responsible, they expect less of the businesses they patronize, according to our recent Corporate Social Mind research. 

This doesn’t mean companies can relax their social engagement efforts, however. Remember, consumers still expect corporate participation. What we heard is that every company needs to be active in their own way and build a new relationship regarding consumer interests and social issues based on authenticity, trust and respect.

Photo by Mira Kireeva on Unsplash
Note: Young Adults Expect Everyone to Help Improve Mental Health

More than half of the young people (ages 18-30) we surveyed at the end of 2021 said they or someone they know is facing a mental health challenge. They believe we’re all responsible for changing insurance, treatment options and research to address this growing challenge. 

Leaders of companies and causes need to understand how the issue of mental health intersects with their work and whether they need to help the country develop a new social/health mindset to support young people.

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