Moving into Management
in the Midst of Volatility
People moving into their first manager role usually encounter common challenges: supervising former colleagues, holding people accountable without micromanaging them, learning to handle conflict proactively, and developing a positive management style. However, the year 2020 has also heightened the sense of chaos and volatility as new managers take on increased responsibility during a global pandemic. What is always important is the emerging leader’s ability to motivate, communicate with, and inspire their employees. With so much anxiety about what might happen next, new leaders must also foster a sense of belonging to the team and the organization. In this chaotic time, connection is more important than correction.
Frontline managers comprise 50% of any organization’s management team; however, they supervise 80% of the workforce. Organizations that view these crucial frontline leaders as a strategic advantage choose to invest in their development through training and mentoring rather than expecting them to learn how to manage “on the fly.” As Millennials now comprise over 50% of the workforce, these purpose-driven workers are moving into management roles, eager to lead and contribute inside their companies.

At the heart of the NetSpeed Leadership program for emerging leaders are these five Leadership Guidelines:

  1. Create an Optimistic Climate   
  2. Promote Collaborative Relationships
  3. Encourage Exceptional Performance
  4. Focus for High Impact
  5. Cultivate Trust

Now, as never before, leaders who embrace these guidelines will make a difference inside their organizations.

To create an optimistic climate, leaders must acknowledge the uncertainty and chaos we are experiencing, while at the same time encouraging positive, constructive action. To promote collaborative relationships, leaders must consciously build teamwork even though some individuals may be working from home away from their colleagues. To encourage exceptional performance, leaders need to review goals set earlier in the year, to confirm or change these targets in response to changes in the external environment. To keep everyone focused for high impact, leaders may need to hold more frequent virtual huddles to check in with everyone and check out their progress on projects and tasks. To cultivate trust, first-level leaders need to increase communication and transparency, answering questions to the best of their ability and admitting when they simply do not know the answers and need to consult others.

Join us for our next complimentary webinar, Preparing New Leaders for Frontline Management, coming up on Wednesday, October 28th at 1:00 pm ET/10:00 am PT. We will explore how you can develop new leaders in your organization through virtual delivery of the NetSpeed Leadership program.
Cynthia Clay Signature
Cynthia Clay
President/CEO
Add Producers to
Your Virtual Classrooms
The rapid adoption of virtual meeting and training has led to an explosion of courses offered in the virtual classroom. Adding a producer (also known as a host) to a virtual event ensures that facilitators and trainers can stay focused on their content, the learning experience, and their participants while the producers focus on the technology.

Here are several advantages of using a producer instead of expecting a facilitator or trainer to “fly solo” in the virtual classroom. The producer can:

  • Set up the event, load slides, and build polls
  • Conduct rehearsals or dry runs prior to the virtual classroom session
  • Help participants sign into the event, while the trainer greets people calmly
  • Address audio and web issues behind the scenes
  • Take control of the event if the facilitator loses Internet access
  • Monitor the Q & A pod or respond to chat messages
  • Set up and launch breakout rooms
  • Serve as a “scribe” during whiteboard discussions
  • Troubleshoot technical issues before, during, and after the event

NetSpeed Learning Solutions can assist you in adding skilled producers to the virtual classroom. Members of our trained staff have successfully produced virtual classroom sessions in Adobe Connect, Webex, Zoom, Microsoft Teams, Skype for Business, Citrix, and Saba Central.

We also offer a Virtual Producer/Host Course to help train people on your team to handle this important role. We can help you get the best technical experience in the virtual classroom.
Cynthia Clay's Articles Published by Training Industry
Upcoming
NetSpeed Learning Events
Explore something new with one of our engaging and interactive webinars or public courses.
An Important Time
For Virtual Facilitator Trainer Certification (VFTC)

Now is the time, more than ever before, to go virtual! The November VFTC is now open for enrollment. This popular course receives rave reviews from participants as it provides a deep-dive into best practices for virtual facilitation and design.

You've seen our skilled team in action month after month, now it's your turn to rock the virtual classroom! The November course opens on October 29th, and the first webinar is November 5th.
Preparing New Leaders for Frontline Management  

In the midst of a global pandemic, frontline managers are more important than ever, as they are called upon to build connection and increase contribution while their employees are often working remotely, filled with anxiety, feeling disconnected, and worried about their futures.

Join Cynthia Clay as we explore the path to leadership for our next generation of leaders.

Wed., October 28th
1:00 pm ET/10:00 am PT 
Complimentary
Become a Jedi Master: Producing Webinars in the Virtual Classroom

Learn why great virtual trainers partner with a producer, and what the producer does in the background to keep the web workshop running smoothly. Plan for trouble-free transitions into breakout rooms for your virtual learning courses. Take away a webinar production checklist to expertly plan for and run mistake-free web training sessions.

Wed., November 18th
1:00 pm ET/10:00 am PT 
Complimentary


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