MyRepChat Should not be Used to Send Confidential Client Data

Cetera Compliance recently updated their guidance regarding MyRepChat. They stated that Personally Identifiable Information (PII) should NOT be sent via MyRepChat. This includes account numbers, social security numbers, dates of birth, copies of driver’s licenses, and any other confidential customer information.

Cetera Compliance provided the following reasons why PII should NOT be sent via MyRepChat:

Messages in MyRepChat are encrypted while in the MyRepChat App; however, they become unencrypted as soon as they are received by the other party’s phone carrier.
Text messages can easily be intercepted.
Text messages maintained on a client’s phone are not encrypted.

Please reach out to the Prosperity Network Compliance Team if you have any questions: compliance@prosperityadvisors.com or 913-529-5500 Option 2.

Internal Use Only

Securities and advisory services offered through Registered Representatives of Cetera Advisors LLC (doing insurance business in CA as CFGA Insurance Agency LLC), member FINRA/SIPC, a broker dealer and Registered Investment Advisor.

Cetera is under separate ownership from any other named entity.

For internal use only.