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A panel of local real estate executives along with the Catherine Carlock, Boston Business Journal's Real Estate Editor, talked about innovation in the suburbs last Tuesday. It was part of the Newton-Needham Regional Chamber's annual real estate forum, co-sponsored by SOIR.
The hour-long discussion looked at the changes happening in the market, from co-working to reduced lease terms. One major discussion point came to the idea of developing a core brand for the property. Panelists agreed that the idea of a "brand" goes well beyond the logo on the side of the building or the name they chose, but dives deeper into the feeling people have when they interact with the space.
Maggie Smith, VP of Marketing for WS Development, pointed to the programming they do at places like The Street as well as to the internal marketing agency that WS built over the past 3 years as proof of a shift in the market. Todd Nordblom, Project Manager at Nordblom Companies joked that just coming up with the name 3rd Ave for the property in Burlington took a lot of time, energy, and effort. At both Workbar and TripAdvisor, represented by Head of Partnerships Devin Cole and Sr. Director of Office Experience Matt Gabree, the brand comes through in how people work within the space.
The panelists also noted how the difficulty in hiring new employees is pushing tenants to make drastic real estate decisions, including leaving spaces regardless of their lease terms. It's also pushed commercial developers to think more about mixed-use with a focus on retail and housing, as a way to appeal to and retain commercial tenants.
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