Supra eKey App Upgrade
If you have a black handheld xPress key, the below message does NOT apply to you.
We are pleased to announce that we are beginning the release of the new Supra eKEY app this week. In order to provide the best user experience for keyholders, we will implement a staged rollout of the new eKEY app. This rollout will begin with release to a limited number of Android users starting December 17 and continue over the next few weeks. IOS (iPhone) users will start to see the rollout in early January.
How and when will the app be delivered?
For eKEY app users that have automatic app updates turned on, the Play Store will automatically deliver the app to a percentage of Android users over the next few weeks. The minimum requirement for the new eKEY app in Android is OS 5 or greater.
Do the apps need a new authorization code?
The eKEY app does not require a new authorization as long as it is installed on a device that already has an authorized eKEY app.
How will Supra let Keyholders know about the new eKEY app release?
When the new eKEY app is available for all users, Supra will send a message within the existing eKEY app letting users know that a new version of the app is available along with a link to resources for more information.
Please feel free to visit the following web page containing links to all of the agent resources available:
If you have any questions, please contact the Supra agent support team at 1-877-699-6787.