NATB Memo

Date:
RE:

May 4, 2020
WTC Delay and Refund Policy
A s you hopefully are aware from a previous notice, NATB has decided to delay the World Ticket Conference (“WTC”) which was scheduled for July 16-18, 2020. The WTC has long been an important and familiar part of the ticketing industry landscape. But the COVID-19 pandemic has clearly altered that landscape. A large segment of the US and World is subject to limitations on travel and social interaction. Large gatherings have been banned with no definitive end in sight. Public willingness to travel or attend large events is dramatically reduced, and the health risks of doing so are well documented. We have been watching this situation carefully, with our primary concern being the safety and well-being of those who would attend the WTC. In the end, those factors made it impossible for us to hold the WTC as scheduled.

By all accounts we made the correct decision. Thanks to the many attendees, sponsors, speakers and exhibitors, as well as NATB Members, who have applauded our decision. Indeed, I am not aware of any objection.

Rest assured, we are still planning to hold the WTC; just at a later date when the public-health crisis eases. The good news is that we have been given some time to monitor the pandemic’s effects before committing to a new date. We will seek input before setting the date and provide significant advance notice once the date of the WTC is set. In the meantime, any registration that has been purchased for the WTC will be honored on the rescheduled date. We are also offering anyone who registered to attend a full refund if so requested by emailing us at info@natb.org . Please keep in mind that if you choose the refund option we cannot guarantee that you will be able to purchase a ticket for the WTC on its new date at the same price you previously paid.

In closing, thank you for your understanding. Stay safe and healthy and we look forward to seeing you at the WTC on its new date.


Gary C. Adler