Dear Guests:
We are excited to be welcoming you to the beach soon! All Topsail Island Towns are allowing Vacation Rentals in conjunction with the NC Governor’s announcement to move into Phase I of reopening our state. There are several important new requirements in our area. Please review this information prior to arriving for your vacation . . .

Brief Overview with Area Requirements and new Rules/Requirements from A Beach Place Realty:
* Visitors/Guests should bring their own face covering/masks as they will be required to be used inside areas where the public is allowed inside open businesses. *Please bring masks with you, practice social distancing, and proper hand hygiene!
* Our office will be closed to the public.  All correspondence will need to be done via phone or email.  All check-in envelopes will have sanitized keys and will be in the white Dropbox on the front of our building after 3 PM unless otherwise notified.
* All social distancing guidance is expected to be followed, even on the beach - 6 feet apart between each family group.
*Beach Accesses and public parking are open , although many or most parks are closed.
*Restaurants  are currently not permitted to offer dine-in or on-site (inside or outside) eating. Take-out or delivery services are permitted only. Most of the island favorites are providing curbside pickup service.
*Limitations on the number of people permitted at one time into businesses or other public spaces based on size of the building or other factors. 
*Town officials are recommending that all Visitors/Guests should bring essentials with them, including paper and sanitizing products including non-perishable groceries. Like many places in the United States, all shoppers should expect to see changes in product availability at grocery and retail outlets as supply chain demand fluctuates across the nation.

VERY IMPORTANT – NEW RULES AND RECOMMENDATIONS: 
*All decorative pillows, shams, throw blankets, bed blankets, etc. are being removed from furniture and beds – they may be either removed from the property or bagged and placed into closets.  Please do not remove them from their bags or closets for the safety of everyone.
*Guests will need to bring or rent blankets.  We highly recommend all Guests to bring their own bed pillows.

* Waiver of Liability – We will be requiring a signed Waiver of Liability from Guests with a Health Declaration. We will email this to you via DocuSign for signature prior to occupancy. FORM IS REQUIRED

Here are some important links:

*NEW CLEANING GUIDELINES
We are requiring our Cleaning Professionals to follow these guidelines:

1. Wear protective gear while you clean. Personal protective items like disposable gloves, aprons or gowns, and facial coverings (like homemade or purchased masks) can provide additional protection. Make sure to wash your hands immediately after removing gloves.
2. Ventilate rooms before you clean. The CDC recommends opening outside doors and windows and using ventilating fans to increase air circulation in the space before beginning to clean and disinfect. Learn more about how to properly ventilate before cleaning from the CDC.
3. Wash your hands thoroughly before and after each cleaning. Use soap and water, and wash for at least 20 seconds. If that’s not possible, use a hand sanitizer with at least 60% alcohol. Learn more about proper hand washing
4. Clean, then disinfect. Use detergent or soap and water to remove dirt, grease, dust, and germs. Once the surface is clean, spray with a disinfectant. Let it stand for a few minutes, then wipe—and if you’re not using paper towels or disposable wipes, it’s best to use a new cleaning cloth for each guest.
5.  Avoid touching your face while cleaning. To prevent the spread of germs, the CDC recommends not touching your face, nose, and eyes with unwashed hands—so pay extra attention when cleaning.
6. Use the right disinfectant. Most common household disinfectants registered by the Environmental Protection Agency, as well as cleaning solutions with diluted household bleach or at least 70% alcohol, are believed to be effective against the coronavirus. Pay special attention to frequently touched surfaces, like light switches, doorknobs, remote controls, and faucet handles. (See below a list of surfaces to disinfect at the bottom of the page.)
7. Don’t forget about sofas, rugs, drapes, and other soft, porous surfaces. Carefully remove any visible dirt or grime, then clean with the appropriate cleaners indicated for use on these surfaces.
8. *All bed linens are being removed except for mattress pads and pillows with pillow covers. These items must be sanitized with spray disinfectant and/or washed at the highest heat setting recommended by the manufacturer. *See below for information provided by Seaside Linen and Rental Company regarding the rental linen packages.
9. Clean and disinfect laundry baskets and hampers. If possible, consider using a liner that is either disposable or that you can throw into the washing machine.
10. Empty the vacuum cleaner after every cleaning. You should wipe down the vacuum cleaner with disinfectant, along with appliances like your dishwasher and washing machine.
11. While restocking your supplies, take a moment to check expiration dates. And remember to never mix household bleach with ammonia or any other cleaning solution that can release toxic gases that are dangerous to inhale.
12. Line trash cans. Placing bags into trash bins will make it easier to dispose of tissues and other waste.
13. Dispose of or wash your cleaning supplies. If you’re using paper towels, disinfectant wipes, and other disposable cleaning supplies, take the trash out after you’re done. If you’re using cleaning cloths and other reusable products, make sure to machine-wash them at the highest heat setting appropriate for the material.
14. Safely remove any cleaning gear. When you’re done cleaning, immediately remove any protective outerwear like gowns, gloves, or masks, and dispose of them or wash accordingly. Remember to wash your hands for at least 20 seconds afterwards.

Checklist of items to clean and disinfect
General:
  • Doorknobs
  • Surfaces
  • Light switches and elevator buttons
  • Remote controls
  • Tables
  • Fan and lamp knobs/chains
  • Window sills and window handles
  • Thermostats
  • Keys
  • Hairdryers
  • Railings
  • Ironing boards and irons
  • Garbage and recycling bins
Kitchen:
  • Sinks
  • Cabinet handles and pulls
  • Appliances: oven, toaster, coffee maker, etc.
  • Condiments: oil, salt and pepper shakers, commonly used spices and containers, etc.
  • Kitchenware that isn’t dishwasher safe: ceramic bowls, kids’ plasticware, etc.
  • Hard-backed chairs
Bathroom:
  • Sinks
  • Toilets
  • Faucet handles
  • Showers and tubs
  • Shower curtains and doors
Bedroom:
  • Hangers and luggage racks
  • Nightstands
Cleaning appliances:
  • Dishwashers
  • Vacuum cleaners
  • Washer/dryer units
Kids’ items:
  • Toys
  • Portable cribs and playpens
  • High chairs
 
At Seaside Linen we have always considered sanitation a top priority. Since day one we have gone above and beyond all industry standards to produce the most hygienically sanitized sheets and towels we that can. We wash all of our linen at a minimum of 160 degrees. Our all-white linen and towel stock enables us to use bleach, which has proven itself for years to be one of the best industrial sanitizer applications. This spring we have also introduced another product to our final rinse process. This EPA approved commercial sanitizing agent continues protecting the fabric from bacteria, even after it has left the washer and been dried. All of our sheets and towels then move to our commercial dryers, which operate at temperatures in excess of 190 degrees – ensuring no moisture or residual bacteria can exist. Once dried, items are transferred to our folding stations where machines iron, fold and sort them, again minimizing the human touch factor as best we can. From there we use semi-automatic shrink wrappers to plastic wrap all of our linens and towels into sets to ensure they arrive at your rental houses clean and sanitized. Please excuse the verbose explanation of our laundry processes but we think it’s necessary to demonstrate all of the care we take inside our facility to produce hygienically sanitized, minimally handled sheets and towels and is particularly relevant in the current environment. We will deliver each sealed set of sheets and towels neatly packaged on the foot of each bed. Wrapped items will leave no question in an arriving guests’ mind as to cleanliness of the sheets and towels.

If you have any questions or concerns, please do not hesitate to call or email. Please understand we are working in shifts due to the size of our office and ask for patience during this time. We hope everyone stays safe and healthy,

From All of Us at A Beach Place Realty