AI and Hiring: Keeping the Human at the Center
AI is shaking up hiring and HR, promising faster, smarter, and more efficient ways to find and develop talent. But as Donald Thompson, founder of The Diversity Movement and author, explains, the real challenge isn’t just adopting new tech. It’s ensuring people stay at the heart of the process.
Thompson calls on Chief Human Resource Officers to lead the charge, guiding teams through AI-driven change while addressing anxieties about job security and workplace culture. He highlights how AI can streamline recruiting and automate repetitive tasks, but warns that human oversight is crucial to ensure fairness and inclusion.
For HR leaders, the message is clear: act now, invest in AI education, set inclusive guidelines, and keep employees engaged in the transition. Want to know the four steps CHROs should take, and how to future-proof your team? Click to read Thompson's Article: AI is Revolutionizing Hiring. HR Officers Must Lead the Charge.
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AI Impacts on Employees
As organizations look to enhance the employee experience, artificial intelligence is emerging as a key enabler. Take solutions like MetLife’s My Leave Navigator. This AI-driven platform delivers intuitive, step-by-step support for every stage of leave, from initial planning to returning to work. Whether preparing for a new baby, caring for a loved one, or recovering from illness, employees receive personalized guidance tailored to their unique situation.
Tech-driven tools like this simplify the process of human resources. Streamlining leave management reduces stress and uncertainty, so workers can focus on what really matters. Employees can feel more informed and confident about their benefits every step of the way. Click to read more about My Leave Navigator.
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Innovative Workforce Development | | |
Ablr’s workforce development program focuses on creating pathways to employment for people with disabilities, especially in technology-related fields. The program offers comprehensive, fully remote training that builds both technical and professional skills, such as communication, teamwork, and leadership. Participants gain hands-on, paid work experience, often through internships or project-based learning, that allows them to apply their skills in real-world settings.
Additionally, Ablr provides personalized career guidance, job search support, curated job postings, and alumni networking to help individuals secure and retain employment. The organization also actively engages with employers to promote disability inclusion and connect them with qualified, job-ready candidates.
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SparkNC is an innovative nonprofit that prepares North Carolina students for high-demand tech careers like cybersecurity, AI, and software development. Working with school districts, SparkNC offers flexible, learner-centered programs where students choose their learning path and pace through a variety of modular experiences. The initiative emphasizes real-world learning, industry connections, and hands-on projects, helping students build digital portfolios and professional networks.
SparkNC is committed to increasing diversity in tech and supports students with personalized guidance, opportunities for credentials, and pathways to both college and direct employment, building a stronger, more inclusive tech talent pipeline for North Carolina.
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MetLife's Global Technology Hub in Cary, NC employs more than 2,600 individuals, all working in inviting, collaborative spaces to unite technology, operations, and customer service team members who are driving digital transformation for the organization.
Join the MetLife Talent Community
All Open Roles at MetLife Global Technology Hub, Cary, NC
| | What's Trending in Tech Talent? | |
NC TECH’s 2025 Talent Survey highlights these key trends from tech members:
AI in hiring: AI is starting to help with resume screening and faster hiring, but also increasing the number of applicants.
Hard-to-fill roles: Software development and data science roles remain tough to fill.
Upskilling and new skills: Organizations are focusing on upskilling current teams with soft, tech and leadership skills, while seeking new hires with AI and cybersecurity skills.
Persistent challenges: Skills gaps and competitive salaries are ongoing recruitment and retention hurdles.
Hybrid work is common: Most companies offer hybrid arrangements, which employees highly value.
Growing wellness focus: Mental health support, psychological safety and flexible work options are common priorities.
Interested in the full report? Contact Andrea Fleming for a copy.
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NC TECH is collaborating with MetLife to host a summer edition of Brews + Bytes + Insights. Attendees will hear brief comments from MetLife Technology Leaders about innovative developments at the Cary Technology Hub, followed by networking and opportunities to meet the speakers.
Registration is open to practicing tech professionals.
7/22/25 @ 4 PM
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Join NC TECH, presenting sponsor Blue Cross Blue Shield of North Carolina, and 400+ women from across North Carolina for the 6th annual Summit for Women in Tech in Wilmington, NC.
This women-only summit will feature candid conversations with tech leaders where we explore gender bias, share our unique journeys, discuss how to shift the paradigm, and provide insights on how to advocate for change both now and for the next generation.
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Job Seekers: Meet the Employers!
Get the inside scoop on what sets these tech employers apart and current openings at the institutions. Register to attend informative career webinars where recruiters and tech leaders from the companies below will share about their organizations, working at their company, and in-demand positions. Note: Registration is separate for each company.
RapidScale
October 1 @ 1:00 PM
Deutsche Bank
October 2 @3:00 PM
| | Center for Technology Workforce Innovation | | | | |
