COBRA Administration for Dental and Vision
Starting May 1 the COBRA administration for NCFlex Dental and Vision plans will be handled by Benefitfocus. Previously it was handled by the vendors' (MetLife and EyeMed) third party administration. Benefitfocus has started sending notifications to members currently on COBRA as they are loaded into the enrollment platform, and to those newly separated.
This change in administration is only for separated employees or those no longer eligible for the NCFlex dental and/or vision plans, and will not include those employees on leave of absence. The leave of absence process remains the same.
Employees with questions about their COBRA benefits with either of these plans, may call COBRA Connect at (855)893-0011.