An Important Message for NC Health Benefit Representatives

December 2019

We want to hear from YOU Please take a moment to answer a few questions on our  HBR Survey  so we can learn how to better serve you and your employees. Thank you!

The Standard - Contact for HBRs The NCFlex Admin manual will be updated soon with information on the new Disability plan, however, here is the contact information for our account rep: Leslie Huffman Phone: 971.321.6708 [email protected] Please do not share Leslie's information with employees. For employees who would like to reach out to The Standard, please share the following contact info: Phone: 833.878.8858 [email protected] Voluntary AD&D Additional Benefits Additional payouts included with the Voluntary AD&D benefit were discussed during this year’s Train the Trainer sessions. Voya has provided us with a flyer to help explain some of these additional benefits.   Take a look and share with your employees as appropriate. It also is available online . Voluntary AD&D Enhancements

Reminder - NCFlex Disability Training We are offering training on the new NCFlex disability product, which goes in effect Jan. 1. Click on the dates and times below to register for related Webex training on Billing and Claims. Billing training  will be of interest for anyone involved in payroll and the NCFlex invoices for our vendors. For BEACON agencies, anyone outside of BEST Shared Services does not need to attend. Claims training  is for any HBR that may be involved in answering employment questions about an employee if a disability claim is filed.

Billing - Dec. 17,  1 - 2pm

Claims - Dec. 19,  1 - 2pm Claims - Jan. 8,  10 - 11am

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