Remind Employees to Check Benefit Deductions
January paystubs for your employees will show the first NCFlex deductions for the 2020 plan year. Remind employees to check their paystubs for accuracy. If they feel there was an error made during Open Enrollment, they should contact you, their HBR, to see if an exception request is warranted. As HBRs, it is your decision whether or not to submit exceptions on an employee's behalf. Whether you agree with the employee or not, always include all details you feel are relevant to the exception request for NCFlex's consideration.
To submit an exception, complete the exception form on the
NCFlex HBR Webpage
. Include all pertinent details to help us process your exception as quickly and accurately as possible.
NCFlex will accept Open Enrollment exception requests through March 15. Dependent Day Care exceptions will still be considered after this date if an employee enrolled in the DDCFSA in error.