An Important Message for NC Health Benefit Representatives
September 2019
Enrollment Info to Share with Employees

NCFlex Open Enrollment is Nov. 2 - 19. Details of changes for 2020 can be found on our NCFlex 2020 Open Enrollment Page . This page has links to the Enrollment Guide, eBenefits system, Disability Plan page* and the Employee Sessions page .

We have created flyers for you to print and post in your facilities, announcing enrollment dates. English and Spanish versions are available.

*Employees of The University of North Carolina System and any constituent institution are not eligible for the Disability Plan.
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2019 Health Care FSA Deadline Approaching

Don't forget, employees have until  December 31, 2019  to use the funds in their 2019 Health Care Flexible Spending Account through P&A. If they have a balance of at least $25, they can  rollover up to $500  of that unused money into 2020. Anything over $500 will be lost if not used by the end of this year.

Remind employees to check their account balance, file a claim or order a replacement convenience card by visiting ncflex.padmin.com . They can also log into  eBenefits  to  Single Sign On  through their P&A accounts.

For claim forms, instructions on how to upload a claim and a sample list of eligible expenses visit the  FSA section  of  www.ncflex.org . Employees still need ideas on how to spend available funds? Share www.fsastore.com  where they can use their convenience card and have FSA eligible items shipped directly to their homes.
A ccident Plan - Claims

The NCFlex Accident Plan pays out a benefit directly to an employee if he or she has a covered accident and seeks medical attention. An employee can file a claim on this plan by using the claim form found on the Accident page of ncflex.org . This claim form can be uploaded online, mailed or faxed.

Recently Voya received several claims that were submitted without supporting documentation. Please remind employees when submitting a claim to attach proof of injury such as emergency records, itemized bills or office notes or to avoid a delay in processing their claim.
NCFlex Train-The-Trainer

Training dates were announced in last month's newsletter. Please visit our web page to register for one of the upcoming sessions. A second webex has been added.
Ordering NCFlex Materials

We've started shipping Enrollment guides and expect to begin shipping Disability booklets next week. You can order both by visiting the HBR portion of our website .

Based on interest, NCFlex 2020 Enrollment Guides in Spanish will be printed. To order, please complete this form .
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