Making Changes to Benefits Outside of Annual Enrollment
NCFlex is governed by Section 125 of the Internal Revenue Service (IRS) Code. As such, changes outside of annual enrollment can only be made if you experience a qualifying life event (QLE), such as marriage, birth, adoption or divorce.
Changes must be made within 30 days of a QLE and can be done through
eBenefits
or by calling the enrollment support line at 1-855-859-0966. Click on the resources below to learn more about QLEs and what documentation may be required by NCFlex and/or the State Health Plan.