Please be sure to keep your address up to date in your employer HR/Payroll system. For BEACON employees, please remember that if you have a mailing address listed in ESS, this overrides your permanent address. Therefore, if your permanent is the same as your mailing, consider only keeping your permanent address active.
NCFlex vendors rely on these addresses to contact those of you who participate in their plans when needed about claims, updates, replacement cards and more.
For Flexible Spending Accounts (FSAs), keep in mind that you will be contacted by P&A Group with updates to your account either via email or mailing address, depending on the preference you have chosen in the past. If you have chosen email, the email P&A Group will use is maintained in their database, so be sure to check that it is up to date. To log into your account, visit https://padmin.com/ncflex or log into the P&A Group mobile app. You can also call P&A Group at 1-866-916-3475.
Not sure how to update your address? Reach out to your HR department.