An Important Message for NCFlex Participants

November 2025

Surprising Ways to Use Your HCFSA


If you are enrolled in a Health Care Flexible Spending Account (HCFSA), your opportunity to spend the funds you've set aside will end on midnight on January 1, 2026. Only $640 can roll over to your account for 2026, so any other money will be forfeited.


Below are five surprising things you can use your HCFSA dollars on:


  • Over-the-Counter Medications (Without a Prescription): Many over-the-counter (OTC) medications like pain relievers, allergy medications, and cold remedies are eligible for FSA reimbursement. This includes products like ibuprofen, acetaminophen, and antihistamines. Flu season is already underway, so this is a great opportunity to stock up.


  • Therapy and mental health services: FSAs can be used to cover therapy sessions, counseling, and even some mental health treatments that are provided by licensed professionals like psychologists or licensed clinical social workers. This can help offset any costs not covered by your health insurance when seeking mental health support.


  • Mileage reimbursement: You can receive a reimbursement for gas used when driving to and from medical, dental, and vision appointments for you and your eligible dependents, even if the dependent isn't on any other plan. To use your HCFSA funds for mileage reimbursement, complete an FSA Claim Form and include a map for each location you're claiming.


  • Acupuncture and Chiropractic Care: If you're looking for pain management or stress relief services, you can use your FSA to pay for alternative medicine treatments like acupuncture or chiropractic care provided by a licensed professional.


  • Acne Treatments: If you have acne, you can use your HCFSA for prescription treatments such as topical medications, like tretinoin and benzoyl peroxide, and oral medications that are prescribed by a medical professional. Over-the-counter cleansers, gels, and lotions may also be eligible, if they are specifically for treating acne rather than designed for general skincare.


Need more ideas? Find a list of common expenses here. P&A Group, NCFlex's FSA vendor, recommends visiting the FSA Store. Whether you purchase products on the site or elsewhere, it can give you ideas of products you use regularly but didn't realize are FSA-eligible. Similarly, many large retailers like Amazon and Target have FSA-eligible specific sections online.


Remember, your deadline to spend funds from your 2025 HCFSA account is December 31, 2025*. At that time, any money over $640 will be lost. You must have at least $25 in your account for funds to roll over to 2026. You do not have to be enrolled in the HCFSA for 2026 for your 2025 money to roll over.


*For 2025 out-of-pocket expenses not paid for with your FSA card, you have until March 31, 2026 to file a claim.

NCFlex Coverage Continuation at Separation

NCFlex benefits are sponsored by the state. If you transfer to another agency, university, participating community college, or participating charter school within state government, NCFlex benefits transfer with you.


If you leave state employment, most NCFlex plans have options to continue coverage either at the same rate you pay as an employee or a small percentage more.


Are you retiring soon? Make sure you know your options when you leave. The Continuation of Coverage Guide lists each plan and continuation options that are available.


Have additional questions? Reach out to us at ncflex@nc.gov. Want to know what happens to the Health Care FSA or other benefits when you leave? Check out our webinars page where you can find a recording and slides from a recent member session on how to continue benefits.

Evidence of Insurability Notices


If you are a non-university employee who elected the NCFlex Voluntary Disability Plan during Open Enrollment for the first time, you are required to complete Evidence of Insurability (EOI) or other medical questions.


By now, you should have received an email to complete the necessary information. Please be sure to check the spam folder in your work and personal email inboxes. If no email address was on file, you should have received the information in the mail.


EOI is required if you declined the plan when first eligible and enrolled during the most recent Open Enrollment. EOIs are due by January 1, 2026. For questions, or if you have not received an EOI request and believe you should have, reach out to ncflex@standard.com.


Please note, Evidence of Insurability notices for Group Term Life amounts requiring approval will not be sent until mid-December by LifeHelp, which handles customer service for Voya.

Upcoming Benefits & Wellness Webinars

Curious about all that NCFlex's supplemental benefits plans offer? Looking for ways to improve your health and wellness?


Click on a topic below to learn more and register for any of the enriching benefits and wellness webinars coming up.






Remember, you can always visit our NCFlex Benefits webinars page or the Worksite Wellness Lunch and Learn page to learn more and view upcoming events.