Tar Heel
Pest Management News
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NCPMA Partners with EVOLVEYT.COM to Create Member Opportunity
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NCPMA is once again taking the lead in the pest control industry and giving back to its members by awarding two companies a chance to partake in a groundbreaking approach to the way service managers interact with their technicians.
Phil Cooper, CEO of Evolve YT, was always curious why service-based companies spent thousands of development dollars on their service managers with little to no significant impact on their direct reports and the business. Phil and his team reached the conclusion that there was a gap between what the managers learned from their leadership training (books, webinars, classes, etc) and application of their learning to day-to-day activities, in order to build muscle memory to make their teams and businesses great. By combining education with certified real-time implementation in the field, the Accelerated Gross Profit Program ignites the growth of field service teams to fuel employee happiness, retention, talent acquisition and profit.
NCPMA's board has been carefully watching the development of this program and has seen the impacts to service managers, their teams, and the business. NCPMA wants to showcase the Accelerated Gross Profit Program by offering two scholarships to our members, demonstrating what the future of service manager development can be.
Applications are open and must be completed and submitted by May 1. The winning scholarship recipients will be announced by May 12. Companies may apply for one or both of the scholarships.
Accelerated Gross Profit is a metric driven solution that takes traditional learning and applies it to real time day-to-day activities with a coach (implementor) that holds the enrolled service manager accountable. Over a period of 18-24 months the manager masters 24 tools, becoming strong in six fundamentals (Greatness, Leadership, Communications, Generations, Costs, Talent) which moves five metrics on: Employee Productivity, Employee Happiness, Customer Happiness, Talent Acquisition, and Cost Reduction. These five metrics ultimately move gross margin 2-4 points (on average a gross profit increase of $100K per year for manager with a team of 10 technicians).
The Field Service Manager Vetting Program is ideal for a company that is unsure of who the next best front line service manager will be. We will take the candidates and provide an unbiased, third-party opinion and stack ranking of the candidates and their likelihood of success in the AGP program. The best candidate moves forward into the full Accelerated Gross Profit Program.
For more information about the program and to apply to win one of two scholarships for one of your employees visit our website.
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NCPMA Welcomes New Premier Technicians
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(From left to right) NCPMA Board Member Thomas Cheek (Terminix Triad), Jeff Rigsby (Four Seasons Pest Control, Inc), Caleb McKnight (Clint Miller Exterminating), Adam Hartsell (City Wide Exterminating), and NCPMA Secretary/Treasurer Mike Fillion (NC Pest Control).
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Congratulations to our newest Premier Technicians! They completed the program throughout the courses offered March 29-30, 2023.
- Adam Hartsell (City Wide Exterminating)
- Caleb McKnight (Clint Miller Exterminating)
- Jeff Rigsby (Four Seasons Pest Control)
Premier Technician is a course designed to elevate a pest management professional’s knowledge of the industry through the in-depth study of at least eight key areas including ants, bed bugs, cockroaches, flying insects, occasional invaders/stored product pests, rodents, wood-boring inspection or WDIR Accreditation, and wood-destroying organisms.
The Premier Technician program offers a continuous series of courses to help professionals develop a deeper and clear understanding of pest infestations from discovery to treatment. Individuals who complete the program must have worked in the industry for at least one year and must complete the Wood-boring beetle/Inspection course or have WDIR Accreditation through NCPMA.
In order to maintain the Premier Technician designation, professionals must continue to take at least one, 8-hour course every two (2) years.
The Premier Technician Program is made possible through the contributions of its Strategic Founding Partners: BASF, Bell Laboratories, Inc., Corteva Agriscience, ENVU, FMC and Syngenta.
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Leadership Development Academy Update
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The session focused on interpersonal skills, communication, developing others, building relationships, promoting teamwork, empowering others, and inspiring high performance. As part of the training, each participant completed personality assessments and exercises in analyzing their own strengths and leadership styles and worked on methods for improving communication skills in their daily work.
"I enjoyed learning about how I communicate not only with our customers, but also with my team. This session led me to analyze and understand how and why each person on my team communicates the way they do, and I've already put so many of these tools to use since returning from Raleigh," said Melissa Smith, program participant.
The session wrapped up with an outing at a bowling alley.
The Leadership Development Academy class will hold its third session in Asheville in September and will complete its training in November with a graduation at NCPMA's United We Stand.
For more information on the program, visit our website.
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APPLY NOW: Scholarship Applications Due June 15
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Calling all students! The NCPMA Education Foundation Past President's Scholarship application period is now open!
Each year NCPMA awards up to $10,000 in scholarships to students pursuing post-high school education.
Requirements:
Our NCPMA Education Foundation Past President's Scholarship is open to students enrolling or currently enrolled in post-high-school programs at technical schools, colleges or universities. Winners of these scholarships must be owners or employees of NCPMA member companies or family members (spouses, children or grandchildren) of NCPMA member companies that have been in good standing with the organization for the past two years.
An applicant’s spouse, parents or grandparents must fulfill a two-year minimum requirement of working in the pest management industry. If this obligation is not fulfilled, the money is subject to full repayment.
Deadline:
June 15, 2023
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NCPMA has been featured in the following publications:
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Know an excellent pest professional? Nominate him or her for an upcoming award.
Due: May 1
Due: June 15
Due: June 15
Due: June 15
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Make sure you're following NCPMA on all of our social media accounts to get the latest updates and information.
Follow us:
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Upcoming Events and Dates
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Mark your calendars for these upcoming events:
April 25
Raleigh, NC
Dates Vary
Raleigh, NC
Aug. 3-7
Savannah, GA
Nov. 15-16
Greensboro, NC
Nov. 15-16
Raleigh, NC
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Interested in advertising in the newsletter and reaching hundreds of customers in the pest control industry? CLICK HERE for more information, or email ncinfo@pestworld.org.
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NC Pest Management Association | www.ncpestmanagement.org
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