NCSERVES is your connection to hundreds of fellow community-based providers across the state. We are North Carolina’s first coordinated system of public, private, and non-profit organizations working together to provide support to veterans and their families. Working with our partners at NC DHHS and VA Medical Facilities across the state, NCServes offers veterans,service members, and their families access to a class-leading continuum of providers ranging from superior housing and emergency service providers to employment, recreation and fitness, financial capabilities and more.
Falling Forward
Provider Challenge
Valued NCServes Providers,
I hope the transition from summer to fall finds you well as we all continue to adjust to the challenges and opportunities presented by the pandemic. The change in seasons also brings the end of the 1st quarter of the Mecklenburg County fiscal year. NCServes Metrolina is currently preparing our quarterly report to Mecklenburg County who generously fund much of the import work of connecting Veterans to services . One of the items we are measured on is how many network partners utilize the NCServes Network by sending two or more referrals per quarter. I would love to include your organization in that group. Please take a moment and refer a Veteran, Service Member or their family today. Thank you and please let us know if there is anything we can do to help support you 
The link to login to NCServes is:
By the Numbers
When a Service Member, Veteran or Family Member:
NCServes provided 358 services to 101 families in the month of August!
September 25th Homeless Stand-down
VBH is partnering with Veterans Services of the Carolinas to host a small socially distanced walk through homeless stand down. The event will be held on September 25th from 9am to 1pm in the parking lot of 5500 Executive Center Drive. Veterans will have the opportunity to connect with community providers, receive a hot breakfast as well as warm clothing.

The goal is to serve 50 homeless or at risk Veterans and help connect them to valuable NCServes community partners. If you are currently working with any Veterans who could benefit from this event please feel free to invite them. Due to COVID-19 event restrictions we are asking that Veterans RSVP for this event by registering at Stand-Down Registration Link

Registration is limited to 50 Veterans.

Training Opportunities
The State of North Carolina is part of a national initiative, Governor’s Challenge, to reduce suicide among Service Member and Veteran Families (SMVF). By using the below link to register for training through Psych Armor, your organization can be recognized for your commitment in growing expert companions. Expert Companions are those who are committed to identifying SMVF and pay attention in a particular way that promotes post-traumatic growth and resilience in our community!
If you do just one thing to this month for Suicide Prevention month, please use this link and take this military culture / suicide prevention training.
If you decide to take two actions, please share this training!
  • Sponsored by the Wounded Warrior Project, 15 Things Veterans Want You to Know is based on interviews with thousands of Veterans. They were asked what one question would they want civilians and care providers to ask. This course is based on those interviews. Presented by Heidi Squier Kraft, Ph.D., a clinical psychologist at PsychArmor and a Navy Veteran, this 16-minute course provides an overview of military culture and addresses relevant issues facing our Veterans and their families today.
  • S.A.V.E. is an acronym for Signs, Ask, Validate, and Encourage/Expedite and is a brief suicide prevention intervention. Sponsored by the Wounded Warrior Project, Megan McCarthy, Ph.D., walks users through the steps in this 25-minute video. At the time of the video, she was the National Deputy Director, Suicide Prevention, US Department of Veterans Affairs but currently, she is serving as Vice President, Project 2025, American Foundation for Suicide Prevention.
  • Funded by the National Football League Foundation, Kelly Posner, M.D., Professor of Psychiatry at Columbia University and Lead Scientist of the Columbia Lighthouse Project, tells users about the importance of actively preventing military members and Veterans from dying by suicide in this 13-minute video, Columbia Scale for Communities. She provides step-by-step instructions on how to use the Columbia-Suicide Severity Rating Scale or C-SSRS.
Below is a fantastic webinar and slides on the Ask the Question Campaign—"Have you or a family member every served in the Military?” This training is critical to identifying those who have served to help us serve them better! I would love to see this training added to your learning management system.
NCSERVES in the News
The Mayor’s Challenge was recognized by Second Lady Karen Pence, last month:

“I love the fact that you call your whole movement Mission CLT, and I agree with you that this should be a role model. What we’re trying to do at PREVENTS is really to have everyone involved, get everybody talking to everybody else and sharing. And I just have to tell you I sense that in this room. There’s not the competition. There’s not the, ‘well we do it like this’…I see how strong the network is.” (Second Lady Karen Pence)

Charlotte was recognized by Community Solutions and the Built For Zero program for a achieving a 30% reduction in Veteran Homelessness in 2019.

Community Solutions Blog
Provider Spotlight
Maybe It's been awhile! How do I...?
Provider Spotlight
Spotlighting our valued NCServes Providers and the individuals that make them great!
In the month of August Charlotte Center for Legal Advocacy submitted 6 referrals into the NCServes Network and received 5 referrals!

Charlotte Center for Legal Advocacy protects the fundamental rights of all people, using litigation and advocacy to enact policy changes at the state and national level to improve outcomes and ensure fairness under the law.

Veteran services focus on:
  • Outreach and education to veterans and their families about the benefits that are available to them, legal issues they may face, and the services Charlotte Center for Legal Advocacy can offer
  • Core legal services consisting of advice and extended representation regarding veterans’ disability claims and appeals at the VA and the U.S. Court of Appeals for Veterans Claims
  • Additional legal services including advice and extended representation regarding civil legal issues such as consumer protection, housing and taxation
Case work
  • Veteran disability claims and appeals
  • VA pension claims and appeals
  • Discharge upgrades
  • Over-payment issues
  • Military-related civil legal issues
  • Additional civil legal issues unrelated to military service

Community outreach
The Veterans Legal Services Project reaches out to local and regional veterans’ service organizations, including Veterans Bridge Home and Mecklenburg County Veterans Service Office, as part of our goal of serving veterans and their families. Educational presentations on veteran benefits, legal issues and the services Charlotte Center for Legal Advocacy offers are also available.

Individuals and families living in Mecklenburg, Cabarrus and Union Counties with income below 300% of the federal poverty line may be eligible for assistance; however, due to limited resources, assistance may not be available in every case
Maybe It's been awhile! How do I...?
Maybe It's been awhile! How do I...?
We've Moved

We are currently working remotely and YES, still providing the same great services. To mail us send to:

Veterans Bridge Home
PO Box 11966
Charlotte, NC 28220

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