Districts and Charter Schools,
Please forward this E-lert to your school-level stakeholders. We often have enrollment information for counselors, grades for data managers, tips for lab facilitators, announcements for testing coordinators, and strategies for school leaders, all of whom support your district's and school's e-learning efforts. If you are having difficulty viewing this email, you may view it as a web page here.
NCVPS E-lert - July 13, 2017 - Summer Edition V (Progress Reports Posted)
2017 - 2018
Start Date: Monday, June 19
Day 3 Status Report: Thursday, June 22
Last Day to Register: Friday, June 23
First Progress Report: Thursday, June 29
Last Day to Drop: Friday, June 30
End Date: Friday, August 11
Grades Posted: Thursday, August 17
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Please remember throughout the summer, we post progress reports every Thursday in the registration system. A new on has been posted today. Check it out to see how your students are progressing.
And here are the full details . . . .
In addition, be sure to check out all of our tips and reminders in this week's e-
|End-of-Year Transition Update
Presently, you may not have any students enrolled in NCVPS summer courses, but if your school does enroll students in the coming weeks for Summer 2017, we will need this information.
NCVPS will complete its End-of-Year data sync on July 21. Our registration system will be offline that night from
6 PM to 9 PM
. This is an estimated timeframe.
During this time, we will be updating our records to reflect the completed NCDPI Powerschool EOY sync.
After the sync, schools will have access to their rising 9th graders and other students new to their schools.
|Summer 2017 Updates
June 19: Summer Start Date
June 22: Day 3 Student Status (No-show) reports posted in the NCVPS registration system. For details on this report, visit the
Day 3 and Day 7 Student Status Report
quick reference guide.
June 23: Last Day to Register
June 29: First Progress Report Posted
June 30: Last Day to Drop. Some districts and summer staff at schools are on an abbreviated summer work schedule by this date. Be sure your summer students know who to contact in the district if they want to be dropped. NCVPS cannot drop students. June 30 is the last day districts and schools can drop students with no penalty for the students and no cost for the district or charter school.
August 17: Final Grades Posted
|Grade Report Updates
What Grades Are Currently Posted?
What's Next on the Schedule?
July 20: Progress Report Posted in the Registration System
First Session Health Final Grade Posted in the NCVPS Registration System
See how your students are progressing! We post progress reports every two weeks in the registration system. These are unweighted grades.
Final Grade Report
Only our final grade report is a weighted grade report.
Student Status (No-Show) Reports
NCVPS posts student status reports after the third and seventh days of class. These reports indicate if students have logged in or not to their NCVPS courses. These reports are early warning indicators for schools.
Additional Grade Reporting Resources
|Fall 2017 Updates
Waitlists and Course Capacity Issues
Don't panic if your students land the waitlist when you register them. Our instructional directors look at the waitlists daily to determine if a new section needs to be opened or if a current section needs to be expanded.
We do have a few courses operating at capacity, however.
See the list of courses at capacity here
. If a student is waitlisted in a course that is at capacity, the only way the student will move off the waistlist is
if an already enrolled student drops the course.
Early Calendar: August 14
Traditional Calendar: August 28
Day 3 No-Show Report
Early Calendar: August 17
Traditional Calendar: August 31
*Find this document in the registration system. It will show which students have not logged in yet. Please contact those students.
Day 7 No-Show Report
Early Calendar: August 23
Traditional Calendar: September 7
*Find the Day 3 and Day 7 no-show reports in our registration system (click "Reports.") These reports show which students have not logged in. Please contact them to see if they need help or if they need to be dropped.
Last Day to Drop and Add
Early Calendar: August 25
Traditional Calendar: September 11
his is the last day districts and schools can drop students with no penalty for the student and no cost for the district or charter.
NCVPS Calendar Page
for progress report dates. We post updates every two weeks throughout the semester.
Program and Catalog Updates
Flex Enrollment Update
Fall enrollments for Flex will begin after the NCVPS Fall 2017 registration period ends, in mid-September.
The Flex option is not for schools that are on a different calendar than what NCVPS offers. It is for individual student situations for flex learning needs.
CTE Courses for OCS Students
NCVPS has four CTE courses that have additional resources for OCS students. If you have OCS students who need NCVPS CTE courses, please enroll them in our Career Management, Personal Finance, Principles of Business, or Marketing courses. These courses are not part of our OCS program, but they do have supports in place for OCS students.
Help Desk Issues with Certain Emails
Google Chromebooks are currently supported for NCVPS Courses.
Google Chromebook and Chrome OS are possible options for you to consider to support your learning at NCVPS. While NCVPS learning environments are fully compatible with Google Chromebooks, some third party content within your courses may not yet be updated to meet the requirements set forth within the Chrome Operating System. If you experience an interruption in your learning, please open a help desk ticket at
and we will make reasonable accommodations to support your learning experience.
Support Center Tickets in Canvas
Students are able to open a help ticket with our Virtual Support Center when they are logged into Canvas.
When "Page Not Found" appears users should open a Virtual Support tickets by clicking on the ? Help button then clicking on "Enter a NCVPS Help Desk Ticket."
If you have had your password reset, the new password will not expire unless you have reset it. If you have forgotten what your password was reset to, you can look up the help desk ticket to access the new password or click on "Forgot Password".
When requesting help regarding a course it always easier for tech support to respond quickly if we have the specific section name, for example:
Opening a Ticket with the Virtual Support Center
When opening a ticket with the virtual support center, please always include the following:
- Student's first & last name
- PowerSchool ID number (This will help ensure we have the correct student)
- School name (full name, i.e. Eastern Mills High School, not EMHS)
- Course name - if the student is already enrolled, include specific section, i.e. CourseSec01Sum16.
If you need a new student account for a student who is new to PowerSchool (not just transferring schools), include the following:
- Your full school name (i.e. Eastern Mills High School, not EMHS)
- The student's first and last name
- The student's PowerSchool ID number
- The student's email address
- The student's phone number (the contact number this will be in PowerSchool)
- Does the student have an IEP? Yes/No
- Does the student have a 504 Plan? Yes/No
Replying to a Support Center Ticket
After you submit a ticket to the Virtual Support Center, you will receive a ticket confirmation and resolution via email. To expedite your resolution, please do not reply to the email. The email will have a link in it for your response. Please click on that link (see below).
This will put the ticket right back in the queue of the person who is working on your ticket. If you reply to the email, then that will have to be manually put into the ticket, and that can delay the process by several hours.
Student Email Confirmations in Canvas
Click on "settings" on your name in the upper right side of your course.
Click on "Add Email Address" under Ways to Contact on the right of screen.
Add your correct email if Canvas is not displaying your correct email.
Click on "Register email."
Click the star next to your correct email address.
JAVA, Flash, and Browser Updates
Please update your Java to Version Java 8, Update 131.
The Chrome Browser has had a recent update:
Please update your Chrome browser to the latest version Version 58.0.3029.96
To update Google Chrome:
- On your computer, open Chrome
- At the top right, click More
- Click Settings
- Click About
Bookmark NCVPS Login Pages
Many students visit our homepage to log in to their courses. It is a best practice to bookmark the actual login pages for Canvas. Please have students and lab facilitators bookmark the following page:
In addition, many school administrators visit our homepage to log in to our registration system or Virtual Support Center. Please bookmark both of these pages in your web browser:
NCVPS offers over 150 different courses, including advanced placement, electives, traditional, honors, core, STEM, occupational course of study, and credit recovery courses.
Vendor Approved Courses
In addition to NCVPS courses, North Carolina public schools also have a list of approved third-party vendor courses that they may choose from for virtual classes. Please follow this link to see the list of approved vendor courses. More on the vendor approval process can be found here.
Here are the newest approved vendor courses: (Course Title - Vendor)
Biology Honors -
Chemistry Honors -
Math 1 -
Math 2 -
Math 3 -
Occupational Preparation 1 -
Physical Science Honors -
Physics Honors -