Districts and Charter Schools,
 
Please forward this E-lert to your school-level stakeholders. We often have enrollment information for counselors, grades for data managers, tips for lab facilitators, announcements for testing coordinators, and strategies for school leaders, all of whom support your district's and school's e-learning efforts. If you are having difficulty viewing this email, you may view it as a web page here.
NCVPS E-lert - July 13, 2017 - Summer Edition V (Progress Reports Posted)
CalendarCheckCalendar Check
2017 - 2018

Summer Dates

Start Date: Monday, June 19

Day 3 Status Report: Thursday, June 22

Last Day to Register: Friday, June 23

First Progress Report: Thursday, June 29

Last Day to Drop: Friday, June 30 

End Date: Friday, August 11

Grades Posted: Thursday, August 17

See our calendar for progress report dates. We post updates every two weeks throughout the semester. 
Essential Links







NCVPS Is Hiring Teachers


Celebrate & Connect

Connect with us on Twitter! Find us here. Tweet to us on Twitter at @ncvps or with the hashtag #ncvps.
E-lert Subscription
If you are not on the E-lert subscription list, but would like to be, please add your name to our list here
Current E-lert News
Greetings!
Greetings, everyone! 

Please remember throughout the summer, we post progress reports every Thursday in the registration system. A new on has been posted today. Check it out to see how your students are progressing.

And here are the full details . . . . 

New Updates



Important Information





In addition, be sure to check out all of our tips and reminders in this week's e- lert .
EOYEnd-of-Year Transition Update
Presently, you may not have any students enrolled in NCVPS summer courses, but if your school does enroll students in the coming weeks for Summer 2017, we will need this information.

NCVPS will complete its End-of-Year data sync on July 21. Our registration system will be offline that night from  6 PM to 9 PM .  This is an estimated timeframe. 

During this time, we will be updating our records to reflect the completed NCDPI Powerschool EOY sync. 

After the sync, schools will have access to their rising 9th graders and other students new to their schools. 

As always, if you experience any issues or concerns after the sync is complete, please open a ticket with our Virtual Support Center.  
SummerUpdatesSummer 2017 Updates

June 19: Summer Start Date

June 22: Day 3 Student Status (No-show) reports posted in the NCVPS registration system. For details on this report, visit the Day 3 and Day 7 Student Status Report quick reference guide.

June 23: Last Day to Register

June 29: First Progress Report Posted

June 30: Last Day to Drop. Some districts and summer staff at schools are on an abbreviated summer work schedule by this date. Be sure your summer students know who to contact in the district if they want to be dropped. NCVPS cannot drop students. June 30 is the last day districts and schools can drop students with no penalty for the students and no cost for the district or charter school. 

August 11: End Date

August 17: Final Grades Posted




See the student checklist at this link. Be sure to send this link to your enrolled students.


GradeReportUpdatesGrade Report Updates
Report Card
  CurrentGrades What Grades Are Currently Posted?

July 13:  Progress Reports

July 20: Progress Report Posted in the Registration System

July 20First Session Health Final Grade Posted in the NCVPS Registration System
ReportOverviewReporting Overview
 
See how your students are progressing! We post progress reports every two weeks in the registration system. These are unweighted grades.



Only our final grade report is a weighted grade report. 



NCVPS posts student status reports after the third and seventh days of class. These reports indicate if students have logged in or not to their NCVPS courses. These reports are early warning indicators for schools.


Fall2017UpdatesFall 2017 Updates

Don't panic if your students land the waitlist when you register them. Our instructional directors look at the waitlists daily to determine if a new section needs to be opened or if a current section needs to be expanded.

We do have a few courses operating at capacity, however.    See the list of courses at capacity here.  If a student is waitlisted in a course that is at capacity, the only way the student will move off the waistlist is   if an already enrolled student drops the course.

I mportant Dates

Start Dates 
Early Calendar: August 14
Traditional Calendar: August 28

Day 3 No-Show Report
Early Calendar: August 17
Traditional Calendar: August 31

*Find this document in the registration system. It will show which students have not logged in yet. Please contact those students. 

Day 7 No-Show Report
Early Calendar: August 23
Traditional Calendar: September 7

*Find the Day 3 and Day 7 no-show reports in our registration system (click "Reports.") These reports show which students have not logged in. Please contact them to see if they need help or if they need to be dropped.

Last Day to Drop and Add
Early Calendar: August 25
Traditional Calendar: September 11

This is the last day districts and schools can drop students with no penalty for the student and no cost for the district or charter.

See the  NCVPS Calendar Page for progress report dates. We post updates every two weeks throughout the semester. 

Program and Catalog Updates
 
Flex Enrollment Update

Fall enrollments for Flex will begin after the NCVPS Fall 2017 registration period ends, in mid-September.

The Flex option is not for schools that are on a different calendar than what NCVPS offers. It is for individual student situations for flex learning needs.

CTEwithOCSCTE Courses for OCS Students

NCVPS has four CTE courses that have additional resources for OCS students. If you have OCS students who need NCVPS CTE courses, please enroll them in our Career Management, Personal Finance, Principles of Business, or Marketing courses. These courses are not part of our OCS program, but they do have supports in place for OCS students.
NCVPS Resources
Tech Updates
HelpDeskEmailIssuesHelp Desk Issues with Certain Emails


AOL
BellSouth
Carolina.rr.com
Roadrunner.com


ChromebookUpdateChromebook Update
Google Chromebooks are currently supported for NCVPS Courses.

Google Chromebook and Chrome OS are possible options for you to consider to support your learning at NCVPS. While NCVPS learning environments are fully compatible with Google Chromebooks, some third party content within your courses may not yet be updated to meet the requirements set forth within the Chrome Operating System. If you experience an interruption in your learning, please open a help desk ticket at  help.ncvps.com and we will make reasonable accommodations to support your learning experience.


Students are able to open a help ticket with our Virtual Support Center when they are logged into Canvas.



When "Page Not Found" appears users should open a Virtual Support tickets by clicking on the ? Help button then clicking on "Enter a NCVPS Help Desk Ticket."

Password Reset

If you have had your password reset, the new password will not expire unless you have reset it. If you have forgotten what your password was reset to, you can look up the help desk ticket to access the new password or click on "Forgot Password". 


When requesting help regarding a course it always easier for tech support to respond quickly if we have the specific section name, for example: 

CourseSec01Sum16


When opening a ticket with the virtual support center, please always include the following:
  • Student's first & last name
  • PowerSchool ID number (This will help ensure we have the correct student)
  • School name (full name, i.e. Eastern Mills High School, not EMHS)
  • Course name - if the student is already enrolled,  include specific section, i.e. CourseSec01Sum16.
If you need a new student account for a student who is new to PowerSchool (not just transferring schools), include the following:
  • Your full school name (i.e. Eastern Mills High School, not EMHS)
  • The student's first and last name
  • The student's PowerSchool ID number
  • The student's email address 
  • The student's phone number (the contact number this will be in PowerSchool) 
  • Does the student have an IEP? Yes/No
  • Does the student have a 504 Plan? Yes/No

Replying to a Support Center Ticket
 
After you submit a ticket to the Virtual Support Center, you will receive a ticket confirmation and resolution via email. To expedite your resolution, please do not reply to the email. The email will have a link in it for your response. Please click on that link (see below). 



This will put the ticket right back in the queue of the person who is working on your ticket. If you reply to the email, then that will have to be manually put into the ticket, and that can delay the process by several hours. 

In Canvas:
Click on "settings" on your name in the upper right side of your course.
Click on "Add Email Address" under Ways to Contact on the right of screen.
Add your correct email if Canvas is not displaying your correct email.  
Click on "Register email."
Click the star next to your correct email address. 

javaflashUpdatesJAVA, Flash, and Browser Updates

Please update your Java to Version Java 8, Update 131.

Head to http://java.com/en/download/manual.jsp and follow the instructions from there.

Please go to the following link to update Adobe Flash Player to the latest Version 23.0.0.207

The Chrome Browser has had a recent update: 

Please update your Chrome browser to the latest version Version 58.0.3029.96

To update Google Chrome:
  1. On your computer, open Chrome
  2. At the top right, click More 
  3. Click Settings
  4. Click About
  5. Relaunch

 
Many students visit our homepage to log in to their courses. It is a best practice to bookmark the actual login pages for Canvas. Please have students and lab facilitators bookmark the following page:   https://ncvps.instructure.com/login/canvas/  

In addition, many school administrators visit our homepage to log in to our registration system or Virtual Support Center. Please bookmark both of these pages in your web browser:


Virtual Support Center:  http://www.help.ncvps.org/ 
 
 
For additional information, please see our Tech Requirements:
http://ncvps.org/technology-requirements 
Course Catalogues
NCVPS Courses
 
NCVPS offers over 150 different courses, including advanced placement, electives, traditional, honors, core, STEM, occupational course of study, and credit recovery courses. 

Check out our 150+ list of courses here

VendorApprovedUpdatesVendor Approved Courses

In addition to NCVPS courses, North Carolina public schools also have a list of approved third-party vendor courses that they may choose from for virtual classes. Please follow this link to see the list of approved vendor courses. More on the vendor approval process can be found here.  

Here are the newest approved vendor courses: 
(Course Title - Vendor) 

Courses -  Vendor

Biology Honors -  Edgenuity
Chemistry Honors -  Edgenuity
Math 1 -  Connections Education
Math 2 -  Connections Education
Math 3 -  Connections Education
Occupational Preparation 1 -  Edgenuity
Physical Science Honors -  Edgenuity
Physics Honors -  Edgenuity


North Carolina Virtual Public School
1017 Main Campus Drive, Partners I Bldg., 
SUITE 3900, Raleigh, NC 27606
Phone:   919-513-8550    |  Fax:   919-513-2557  |