Districts and Charter Schools,
Please forward this E-lert to your school-level stakeholders. We often have enrollment information for counselors, grades for data managers, tips for lab facilitators, announcements for testing coordinators, and strategies for school leaders, all of whom support your district's and school's e-learning efforts. If you are having difficulty viewing this email, you may view it as a web page here.
NCVPS E-lert - May 18, 2017 - Spring Edition XIV (Progress Reports Posted)
Early Calendar: Jan. 4
Last Day to Drop and Add
Early Calendar: Jan. 18
Traditional Calendar: Feb. 8
Last Day of Classes
Early Calendar: May 5
Traditional Calendar: May 26
Final Grades Posted
Early Calendar: May 11
Traditional Calendar: June 1
2017 - 2018
Registration Opens: April 3
Summer School: June 18
Connect with us on Twitter! Find us here. Tweet to us on Twitter at @ncvps or with the hashtag #ncvps.
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Our last progress reports before our final grade reports are posted in the registration today. Please see how your students are performing.
We have a summer guide and stakeholder survey posted below. Please take time to check both those items.
For district and charter school leaders, please see our summer contact survey below. We need that information for summer school.
In addition, be sure to check out all of our tips and reminders in this week's e-
|Summer 2017 Updates
Summer school with NCVPS is a fast-paced program. An entire 18-week course is taught in just 8 weeks. Students will spend 3-5 hours each day, Monday through Friday, working on their courses, and just like at a traditional school, there is often work over the weekend, too. Students must have daily access to the internet for the duration of summer school. There are no exceptions made for students who attend camps or go on vacations where they do not have access to the internet.
Due to the workload, we recommend that students only take one NCVPS course over the summer, especially if the student has not had an online course before. Students are much more successful in our summer program if they only take one course.
Students can work on our courses any time during the day or night, 24/7. They just need to pay close attention to the due dates for the assignments, tests, and quizzes. Students can also work from any location as long as they have access to their classes for 3-5 hours a day.
Summer 2017 come from your NEW allotment totals for the 2017-2018 Academic Year.
Summer Contact Information
NCVPS needs the contact information for each school that registers students for Summer 17 classes. Students will need to know who the contact is, as well. Students can drop through our 10th day of class, and they need to know who to contact at the school or at the district level so that they can be dropped. Districts may elect to have just one contact for the entire district over the summer.
Presently, you may not have any students enrolled in NCVPS summer courses, but if your school does enroll students in the coming weeks for Summer 2017, we will need this information.
If districts have their school-level ELA contact information in an Excel document, they can copy and paste that into the contact box on the link above.
Start Date: Monday, June 19
Last Day to Register: Friday, June 23
Last Day to Drop: Friday, June 30
End Date: Friday, August 11
Grades Posted: Thursday, August 115
Please remember that there is only one login per school. If your school already has access, you will need to share the login username and password.
|NCVPS Stakeholder Survey
It's time for out stakeholder survey! This s
urvey is designed to assess NCVPS customer service, processes and partnership efforts.
The results of this
survey are one component of the on-going process for improvement in our collaboration with districts across the state.
This is an opportunity to share your views regarding NCVPS.
Results of this
survey will provide insightful information to create positive change, improved processes, and optimal customer service.
Thank you in advance for taking the time to submit your responses!
Spring 2017 traditional calendar courses end on Friday, May 26. This is the last day students have access to their courses. Please check the latest progress reports to see how your students are doing. There's still enough time for improvement.
We will begin accepting
extensions Friday, May 19 for our spring
traditional block courses and yearlong courses.
If large portions of the course are missing, an
won't help the student. The student will need to be re-enrolled for for the course in summer or next fall.
Please submit an
Virtual Support Center at this link
. Please include the student's name, PowerSchool ID number, your school's name, course needed for extension, your principal's email address, and reason for extension. We must confirm the request with the principal. You can also have the principal open the help ticket if that works better for the school.
|Grade Report Updates
What Grades Are Currently Posted?
May 11: Early Calendar final grades with anticipated EOC/CTE scores posted in the NCVPS registration system.
: Progress reports posted for traditional calendar courses.
What's Next on the Schedule?
June 1: Traditional Final Grades w/ Anticipated EOC/CTE Scores Posted in the NCVPS Registration System
See how your students are progressing! We post progress reports every two weeks in the registration system. These are unweighted grades.
Final Grade Report
Only our final grade report is a weighted grade report.
Student Status (No-Show) Reports
NCVPS posts student status reports after the third and seventh days of class. These reports indicate if students have logged in or not to their NCVPS courses. These reports are early warning indicators for schools.
Additional Grade Reporting Resources
Google Chromebooks are currently supported for NCVPS Courses.
Google Chromebook and Chrome OS are possible options for you to consider to support your learning at NCVPS. While NCVPS learning environments are fully compatible with Google Chromebooks, some third party content within your courses may not yet be updated to meet the requirements set forth within the Chrome Operating System. If you experience an interruption in your learning, please open a help desk ticket at
and we will make reasonable accommodations to support your learning experience.
Support Center Tickets in Canvas
Students are able to open a help ticket with our Virtual Support Center when they are logged into Canvas.
When "Page Not Found" appears users should open a Virtual Support tickets by clicking on the ? Help button then clicking on "Enter a NCVPS Help Desk Ticket."
If you have had your password reset, the new password will not expire unless you have reset it. If you have forgotten what your password was reset to, you can look up the help desk ticket to access the new password or click on "Forgot Password".
When requesting help regarding a course it always easier for tech support to respond quickly if we have the specific section name, for example:
Opening a Ticket with the Virtual Support Center
When opening a ticket with the virtual support center, please always include the following:
- Student's first & last name
- PowerSchool ID number (This will help ensure we have the correct student)
- School name (full name, i.e. Eastern Mills High School, not EMHS)
- Course name - if the student is already enrolled, include specific section, i.e. CourseSec01Sum16.
If you need a new student account for a student who is new to PowerSchool (not just transferring schools), include the following:
- Your full school name (i.e. Eastern Mills High School, not EMHS)
- The student's first and last name
- The student's PowerSchool ID number
- The student's email address
- The student's phone number (the contact number this will be in PowerSchool)
- Does the student have an IEP? Yes/No
- Does the student have a 504 Plan? Yes/No
Replying to a Support Center Ticket
After you submit a ticket to the Virtual Support Center, you will receive a ticket confirmation and resolution via email. To expedite your resolution, please do not reply to the email. The email will have a link in it for your response. Please click on that link (see below).
This will put the ticket right back in the queue of the person who is working on your ticket. If you reply to the email, then that will have to be manually put into the ticket, and that can delay the process by several hours.
Student Email Confirmations in Canvas
Click on "settings" on your name in the upper right side of your course.
Click on "Add Email Address" under Ways to Contact on the right of screen.
Add your correct email if Canvas is not displaying your correct email.
Click on "Register email."
Click the star next to your correct email address.
JAVA, Flash, and Browser Updates
Please update your Java to Version Java 8, Update 131.
The Chrome Browser has had a recent update:
Please update your Chrome browser to the latest version Version 58.0.3029.96
To update Google Chrome:
- On your computer, open Chrome
- At the top right, click More
- Click Settings
- Click About
Bookmark NCVPS Login Pages
Many students visit our homepage to log in to their courses. It is a best practice to bookmark the actual login pages for Canvas. Please have students and lab facilitators bookmark the following page:
In addition, many school administrators visit our homepage to log in to our registration system or Virtual Support Center. Please bookmark both of these pages in your web browser:
NCVPS offers over 150 different courses, including advanced placement, electives, traditional, honors, core, STEM, occupational course of study, and credit recovery courses.
Vendor Approved Courses
In addition to NCVPS courses, North Carolina public schools also have a list of approved third-party vendor courses that they may choose from for virtual classes. Please follow this link to see the list of approved vendor courses. More on the vendor approval process can be found here.
Here are the newest approved vendor courses: (Course Title - Vendor)
American Sign Language 2 -
Introduction to Animal Science (NC Animal Science 1) -
Nelson's Academy of Agricultural Sciences Online