Districts and Charter Schools,
Please forward this E-lert to your school-level stakeholders. We often have enrollment information for counselors, grades for data managers, tips for lab facilitators, announcements for testing coordinators, and strategies for school leaders, all of whom support your district's and school's e-learning efforts. If you are having difficulty viewing this email, you may view it as a web page here.
NCVPS E-lert - Sept. 14, 2017 - Fall Edition IV (Enrollment Options)
Calendar Check
2017 - 2018

Summer 2017 Dates

August 11: Last Day Summer Classes

August 17: Grades Posted

Fall 2017 Dates

August 14: Early Calendar Start

August 17: Early Calendar Day-3 No-Show Report Posted

August 23: Early Calendar Day 7 No-Show Report Posted

August 25: Last Day to Drop Early Calendar

August 28: Traditional Calendar Start

August 31: Traditional Calendar Day-3 No-Show Report Posted

Sept. 7: Traditional Calendar Day-7 No-Show Report Posted

Sept. 7: Early Calendar Progress Reports Posted Posted

September 11: Last Day to Drop Traditional Calendar

Sept. 21: Progress Reports Posted

See our calendar for progress report dates. We post updates every two weeks throughout the semester. 
Essential Links

Pages to Bookmark

Connect with us on Twitter! Find us here. Tweet to us on Twitter at @ncvps or with the hashtag #ncvps.
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Current E-lert News
Greetings, everyone! 

We do have some enrollment options still. See those details below.

And here are the rest of our updates . . . .

New Updates

NCVPS Message for Schools and Lab Facilitators

Important Information

In addition, be sure to check out all of our tips and reminders in this week's e- lert .
Fall2017UpdatesFall 2017 Updates

If you need access, contact our  Virtual Support Center here

Please remember that there is only one login per school.  If your school already has access, you will need to share the login username and password.

If you are new to the NCVPS registration system or need a refresher, visit our Registration System User's Guide here

Registration for Fall 2017 closed on Tuesday, Sept. 12 after our one-day extension.  However, we still have a number of options for schools. 

Credit Recovery: Credit recovery enrollment will remain open until November 22, 2017. Schools can continue to enroll in credit recovery courses that have open seats.   

OCS: Schools can continue to enroll in existing OCS sections throughout the semester. We cannot open new OCS sections after Sept. 12. 

1/2 Credit Health and 1/2 Credit PE Courses: Registration for our 2nd 9-week health courses will remain open until November 13, 2017. 

T ransfer Students: After Sept. 12, we will begin accepting transfers for students who meet our transfer criteria. Transfer students must already be enrolled in a traditional course at the school with an instructor AND have a grade to transfer in with. We will have more details on this next week. We are able to accept transfer students through November 22, 2016.

Open a ticket with the Virtual Support Center here: http://www.help.ncvps.org/  and include the following information with your transfer request:

1. Student's Name
2. Student's PowerSchool Number
3. Student's Email
4. Student's School & District
5. Course transferring in to
6.  Transfer Grade (and support plan if needed)
7.  Does the student have an IEP?  Does the Student have a 504 Plan?
8. Brief reason for transfer

Flex Learning: Our Flex Learning courses help students who have a special or hardship situation. If any of the above options work for a student, you will need to use those options, but when you are out of options,  check out Flex Learning page for enrollment information.

We have several processes that schools should follow throughout the semester to help students have greater success in NCVPS courses. 

Check out our Semester Success with NCVPS page for details.

Grade Report Updates

September 7 : Traditional Calendar Day-7 No-Show Report Posted in the Registration System.

September 7 : Early Calendar Progress Report.

September 21: Progress Reports for all Classes

Reporting Overview

See how your students are progressing! We post progress reports every two weeks in the registration system. These are unweighted grades.

Only our final grade report is a weighted grade report. 

NCVPS posts student status reports after the third and seventh days of class. These reports indicate if students have logged in or not to their NCVPS courses. These reports are early warning indicators for schools.

MessageSchoolsLabsNCVPS Message for Schools and Lab Facilitators
Over the summer, we transitioned away from a cloud-based server host to a private, NCVPS server for lesson content in many NCVPS courses. Now, in order to view the lesson content, students must enable mixed media content within the browser for each lesson. There are instructions on how to enable mixed media in the Getting Started Unit that students complete at the beginning of the semester as well as on the front page of the course. Once students enable mixed media, the lesson content should be visible.

Since the migration of the lessons, we have been made aware of other technical issues such as java script errors when trying to access an interactive part of the lesson. The curriculum team is working diligently to fix issues in all courses. We are prioritizing help desk tickets based on the time frame that students will interact with the lesson so that student learning will not be impacted. We apologize for the frustration this may cause your students and are dedicated to making your students learning experience with NCVPS as seamless as possible.

To help us address the course content issues more efficiently, when submitting a help desk ticket about a course content concern, please include as much information about the problem as possible. Helpful information that you could include in the ticket is:
  • The student's name.
  • The exact name and section of the course.
  • A link to the page in Canvas where the issue occurs.
  • An image of the screen with the issue displayed or a detailed description of the issue to include the wording of the error message if there is one.
Thank you for your patience as we resolve these issues.
GradeUpdateNCVPS Final Grade and Final Exam Update
NCVPS is adjusting its percentages on final exam and final classwork weights.  We surveyed school districts last spring to see how districts weighted their final exams, which includes EOCs, CTEs, NCFEs, and teacher-made final exams. Most districts weighted their final exams at 20%.

Effective Fall 2017, NCVPS will weight its teacher-made final exams or final projects to 20% rather than 25% to better align with our LEAs. Our final grade reports will have this grade information:

Non-EOC/CTE/NCFE Courses
Classwork Grade: 80%
Final Exam/Project: 20%
Final Grade: A final numerical grade will be entered here

Classwork Grade: 80%
Final Exam: Null (schools will administer)
Final Grade: Null (schools will calculate)

Please note that schools can adjust our final weights to match their district's final weights. If schools do this, they will need to recalculate the final grade for the Non- EOC/CTE/NCFE courses.

Visit our Grades - Quick Reference Guide for more details.  
SARSAR Data for NCVPS Teachers
School data managers will find the NCVPS  SAR  data in the NCVPS  enrollment   reports  and grade  reports .   E -learning advisors at the school will be able to help the data managers access the  enrollment   reports .
Data managers will need to manually enter the NCVPS teacher  SAR data into PowerSchool.  
Schools will use the PowerSchool UID for NCVPS teachers instead of their social security numbers.  The Virtual Teacher Identification Number (VTIN) will work in place of the SSN, as well. 
Enrollment reports and grade reports will open into an Excel spreadsheet. Scroll to the right of the spreadsheet to access the SAR data (see below).

Please note that most reporting errors are due to a data input error or a spreadsheet sorting error on the school's end.  Please confirm that the correct UID has been used.  In addition, sometimes a school will misread the spreadsheet and enter the wrong teacher for a course.  If you accidentally enter the Latin teacher's data for an English course, it will naturally come back as a reporting error.
CanvasAppCanvas App for Parents
Parents and facilitators can now download the  Canvas  Parent  app  in both the  iTunes  and   Google Play  stores. 

Parents and facilitators will need student login information to set up their parent accounts. This will have to come from the school. NCVPS cannot supply login credentials to parents or facilitators. Check with your school's e-learning advisor (ELA) or with the student. 

The  Canvas Parent  app is designed to provide visibility into a student's progress at a glance.  Canvas Parent allows both parents and facilitators to:
  • View assignment descriptions and due dates
  • Set reminders for assignments
  • View assignment grades
  • View course grades
  • Set grade alerts
  • View course announcements
Here are several helpful links:

Parents and facilitators can also use the Parent Portal online from any computer.  Directions  on how to use the portal are here
RegSysNCVPS Registration System Update
NCVPS is making some upgrades to its registration system. These changes will be pushed out next week.

Here's a preview . . . .

SymposiumNCVPS 10-Year Anniversary Symposium
The North Carolina Virtual Public School is turning 10! We are celebrating a decade in online teaching and learning and invite you to our  10-Year Anniversary Symposium. The Symposium will bring us together to connect, share, and learn about online and digital learning. We will commemorate the past ten years and look at the future of learning.

Follow this link to register
NCVPS Resources
TechUpdatesTech Updates
HelpDeskEmailIssuesHelp Desk Issues with Certain Emails


  1. On your computer, open Chrome.
  2. At the top right, click More .
  3. Click Help
  4. Click About Chrome
  5. Relaunch

Password Reset

If you have had your password reset through the Virtual Support Center, the new password will not expire unless you have reset it again. Occasionally, multiple people will request a student's password to be reset (i.e. the student, ELA, lab facilitator, and/or parent), so the password is reset multiple times. This, of course, causes confusion.  It's always best if only one person requests a password reset for a student. 

If you have forgotten what your password was reset to, you can look up the help desk ticket to access the new password or click on "Forgot Password" on the course login page.

Students should make sure that NCVPS teachers have their correct email addresses, and those email addresses should be confirmed in our Canvas learning management system. This will allow students to receive messages from their teachers and peers in the course forum.

Here's how to confirm student email addresses in Canvas:

Click on "settings" on your name in the upper right side of your course.
Click on "Add Email Address" under Ways to Contact on the right of screen.
Add your correct email if Canvas is not displaying your correct email.  
Click on "Register email."
Click the star next to your correct email address. 
For additional information, please see our Tech Requirements:
North Carolina Virtual Public School
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Phone:   919-513-8550    |  Fax:   919-513-2557  |