Barry Wante, Director, Emergency Management & Robert Chicarello, Director of Security at Brigham & Women's Hospital

  

Since its introduction in the summer of 2012, ISO 22301 has been the subject of intense interest among the business continuity and emergency management community. But has it helped or hindered the movement towards greater business preparedness? How does ISO 22301 compare to other accepted standards such as NFPA 1600, ASIS SPC.1? Is there a compelling business reason for seeking certification to this or other standards? Are there other options available shy of full certification? How much does certification costs and what is the best way to prepare for the process? These and other questions will be addressed in this informative session.

  

Presented by: Don R. Byrne, President and CEO-Metrix 411

Communication is one of the most important elements of any crisis management effort. The inability to communicate effectively during a crisis is the most common reason for failure. In this workshop we'll discuss best practices for communicating with customers, employees, management, the media and other stakeholders.

Presented by: Derek Rappaport, Crisis Management Specialist, Liberty Mutual Insurance