24TH ANNUAL NERSC CONFERENCE
May 4-6, 2022
CONFERENCE REGISTRATION & PAYMENT:
Conference registration closes April 15, 2022. All related payments must be received by April 30, 2022 to attend. 

CONFERENCE REGISTRATION RATE: 
$450 for members
$495 for non-members

You will be asked to mark off that you read and agree to these policies and waivers during the registration process.  


HELPFUL INFORMATION
WORKSHOP GUIDE: 
Please review the workshop guide prior to registering so that you know what courses you will be registering for. Note that all workshops will have a limited capacity. There are several workshops that will be repeated to help accommodate more attendees. You will be able to make changes to your registration prior to April 15th. After that date, your schedule will be finalized. Click here to review the workshop guide.
 
COVID-19 & SAFETY MEASURES:
• To attend the conference, registrants must be fully vaccinated with an FDA authorized vaccine OR provide a negative Covid test taken within 72 hours, to attend the conference. We are exploring ways for attendees to share this information with NERSC while maintaining their privacy and will share further instructions before the conference. At-home rapid tests will not be accepted. Without this documentation, you will not be issued a badge, you will be denied entry to the conference, and you will forfeit all related payments made to NERSC.

• Masks are required to be worn within the conference area and for all conference activities, except while eating or drinking. Masks must cover the nose and mouth as well as comply with CDC guidelines. We strongly recommend the use of KN-95, N-95, or surgical masks under a cloth mask, as presently recommended by the CDC. Failure to comply will result in your registration being revoked, removal from the conference, and forfeiture of all related payments made to NERSC. Presenters and keynote speakers are permitted to remove their face coverings, at their discretion, while presenting, however are asked to keep a safe distance between them and session attendees.

• Guests must also provide the above-mentioned documentation and adhere to the mask policy to participate in conference events. Failure to comply will result in your registration being revoked, removal from the conference, and forfeiture of all related payments made to NERSC.

• Persons for whom wearing a face mask creates a health risk or is not safe because of other conditions should email [email protected] before registering for the conference. 

REGISTRATION CANCELLATION BY REGISTRANT:
• By April 1, 2022: Registrants may cancel their registration without penalty and receive a full refund. Requests for cancellation must be emailed to [email protected].

• By April 15, 2022: NERSC will issue a 50% refund. If payment has not yet been received, then the registrant will not be able to attend NERSC events, including but not limited to live webinars or future conferences, until the balance is paid. Requests for cancellation must be emailed to [email protected].

• After April 15, 2022: No refunds will be granted. At the sole discretion of our Executive Director, NERSC may offer registration to our November 2022 Virtual Conference for extenuating circumstances including documented illness. If payment has not yet been received, then the registrant will not be able to attend NERSC events, including but not limited to live webinars or future conferences, until the balance is paid. Requests for cancellation must be emailed to [email protected].

CONFERENCE CANCELLATION OR POSTPONEMENT BY NERSC:
We are actively following federal, state, local, and tribal guidance on gathering and travel. If conditions change, then we will inform the NERSC community of our response as soon as possible. If NERSC cancels or postpones the 2022 Conference, then we will issue a full refund. To further support NERSC and our educational mission, registrants will be provided the opportunity to convert their registration fee into a 100% registration credit that can be used within 12 months of the date of the event toward any NERSC offering. 
The 24th Annual NERSC Conference, May 4-6, 2022 will be in-person only. For those who are interested in a virtual option, we will be hosting a virtual conference, November 1-4, 2022.
CONFERENCE HOTEL INFORMATION

CONFERENCE LOCATION:
Mohegan Sun
1 Mohegan Sun Blvd
Uncasville, CT 06382

HOTEL RATE: Overnight rooms will be $169 plus $9.95 facility fee and 15% tax per night.  Most arrive on 5/3/2022 and depart 5/6/2022 (3 nights).

BOOKING DEADLINE: April 11, 2022
GROUP CODE: NERSC2022
CHECK IN: 4:00 PM
CHECK OUT: 11:00 AM

HOTEL PAYMENT DETAILS: 
A credit card is required to make and hold the reservation, but nothing will be charged at the time of booking. 

PAYING BY CHECK:   IMPORTANT
All checks must be received at least two weeks prior to check in. If you plan on sending in a company check, please make note of this as it may not show in your confirmation email from the hotel:
Mohegan Sun, PO BOX 469, Uncasville, CT  06382
Group Code: NERSC22
Primary Reservation Name: John Doe
Confirmation Number: (will be received in their email confirmation)
** Mohegan Sun will return anything that does not include ALL of the required fields. **

PAYING WITH A CREDIT CARD:  IMPORTANT
If you are paying via credit card, you need to have the card you will be using with you when you are checking in. If you will be using another card holder’s credit card, Mohegan Sun will need to do a credit card authorization prior to arrival. Any/all guests in need of these details and specified secure link will need to call direct once they have booked (or they can book and do all in one shot). The VIP Services number is 1-888-226-7711. Mohegan Sun cannot authorize or settle to a third-party credit card payment without the card belonging to and being present with the guest checking in.

CREDIT CARD & INCIDENTALS:
All guests checking in will be required to provide a credit card for incidentals. The amount of $150 will be authorized on hold. 

HOTEL ROOM CANCELLATION:
Reservations must be cancelled 2 days prior to arrival, or it will result in a charge of one night's room plus tax and fees.
WANT TO SAVE MONEY ON CONFERENCE?
Become a NERSC Member today!
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KEY BENEFITS OF MEMBERSHIP:
•Reduced Conference Registration ($45 off in-person, $35 off virtual)
•Early Access to Conference Registration
•Early Access to On-Site Hotel Registrations
•Discounts on All Live Webinars
•Member Directory Access & Listing
•Access to Live Social Feed, Groups, and Forums
•Digital Training Log
IMPORTANT:
  • Membership is NOT active until payment has been received and processed by NERSC. This means you won't be able to enter the member site until your payment has been received. You can pay with a credit card immediately on the site or select pay by check. You will receive a receipt/invoice. Please note we have a new mailing address.
  • If your company is planning on having at least 5 or more members, only one person from that organization should sign up as the Organization Member. They will be able to assign memberships to the other staff members.
  • Registration/hotel accommodations for the conference will open on January 24, 2022 for members and open on January 31, 2022 to the public.
MEMBERSHIP TYPES

PROFESSIONAL MEMBERSHIP - $100
For individuals working in housing.
Membership stays with the individual.

ORGANIZATION MEMBERSHIP - Price varies
For housing organizations with 5 or more members.
•Up to 5 Members - $500
•Up to 10 Members - $1,000
•Up to 20 Members - $2,000
•Up to 30 Members - $3,000
•Up to 40 Members - $4,000
•Up to 50 Members - $5,000
Membership stays with the organization. Offers the ability re-assign membership as needed. 

INDUSTRY PARTNER MEMBERSHIP - $300/$150
For organizations/individuals who offer products and services for our members and residents.
•For-Profit - $300
•Non-Profit - $150
Additional Member - $100

RETIREE/STUDENT Membership - $50
For individuals no longer working in housing who want to remain connected and students.
If you have any questions or issues, please reach out to [email protected] or
call 508-863-0020.
2022 NERSC SPONSORSHIP OPPORTUNITIES
NERSC relies on sponsorship support to help keep attendee registration costs to a minimum.

Support NERSC and support RSCs today! Join our list of supporters below.

Deadline is 2/15/22.
Thank you to our 2022 NERSC Sponsors
In Loving Memory of Susan Ainsworth-Daniels
In Loving Memory of Susan Ainsworth-Daniels and Doug Hemmings
Sam Falzone & Jean Bernstein in Loving Memory of Doug Hemmings.
Claudia L. Owumi in Loving Memory of her Husband, Chief (Dr.) Joseph A. Owumi Sr.
CALL FOR NOMINATIONS - EXCELLENCE IN SERVICE
Deadline is 2/15/2022
Purpose of the NERSC Excellence in Service Award:
The annual NERSC Excellence in Service Award recognizes Resident Service Coordinators, housing management companies, and others working in the field of housing services throughout New England for outstanding achievement and extraordinary performance in the practice and advancement of service coordination in housing.
This year's conference theme is "Walking on Sunshine: Promoting Positivity in Our Communities and Residents."  These past few years has been a challenge in many ways. Many individuals have gone above and beyond to help brighten the lives of residents through their positive efforts.  Do you know an individual or group that has been a shining star at their properties? If so, nominate them today!

The Awards Process:
All nominations will need to be submitted by end of day February 15, 2022. The NERSC Board of Directors will review the candidates and decide on the award winner. The nominating party of the winner will be notified by March 5th so they can decide whether they would like the award to be a surprise to the winner and ensure that the attendee has the opportunity to register for the conference. The award will be presented on Thursday, May 5, 2022 at the conference.

Members of the NERSC, Inc. Board of Directors are not eligible for consideration for the Excellence in Service Award. Prior Excellence in Service Award recipients are not eligible for consideration. To inquire about a prospective nominee being a prior recipient, please email [email protected]. Nominees need not attend the conference in order to win.
NERSC ON-DEMAND TRAININGS
NERSC is offering many of the workshops from the 23rd Annual Conference in our On-Demand Library. If you weren't able to attend all the sessions that you wanted to attend, this is your opportunity! We have several repeat courses that were offered both prior to the conference and then again at the conference. You will notice that they have different time increments. We advise you to take the course that better meets your time needs rather than take both on the same topic as some information will be repetitive.

Webinars are $35 (credit card only) and certificates of attendance will be issued.
Please note that the on-demand webinars are not eligible for NASW CEUs.

Additional Available On-Demand Courses:
  • Tackling Social Isolation Especially During a Pandemic - 1 hour
  • Medications and Older Adults - 1 hour
  • Intro to Medicare and Social Security - 2 hours
  • Cognitive Behavioral Therapy: A User-Friendly Tool for Better Mental Health - 1 hour
  • Creating Professional Presentations with Microsoft PowerPoint - 2 hours
  • A Superhero You: Activate Your Unstoppable Powers - 1 hour
  • Capitalizing on Remote Learning Opportunities for Residents and Staff - 1 hour
  • De-Escalation & Community Building Methodologies - 3 hours
  • Emergency Preparedness with COVID-19 Considerations - 2 hours
  • Recognizing & Supporting Needs of Survivors of Domestic Violence - 1.5 hours
  • Recognizing & Supporting Victims of Domestic Violence - 1 hour (recorded at the conference)
  • Do Not Fix or Change Me, Instead Understand and Teach Me - 1. 5 hours
  • Refugee/Immigrant Housing & Health Barriers - 2 hours
  • Refugee Housing - 1 hour (recorded at the conference)
  • Staying Connected: Planning for the Future of Resident Services - 1.5 hours
  • Coping with Loss in Older Adult Communities - 1.5 hours
  • Accepting the New Landscape - 1.5 hours
  • Using Family Metrics for the HUD SfS Report - 1 hour
  • Assessing and Enhancing the Cognitive Reserve to Promote Healthy Aging - 1 hour (recorded at the conference)
  • Budgeting for RSCs - 1 hour (recorded at the conference)
  • A Superhero You: Activate Your Unstoppable Powers - 1 hour (recorded at the conference)
  • Capitalizing on Remote Learning Opportunities for Residents & Staff - 1 hour (recorded at the conference)
  • Medicare Updates - 1 hour (recorded at the conference)
  • Bedbugs 101 - 1 hour (recorded at the conference)
  • Mental Health 101 - 1 hour (recorded at the conference)
  • Helpful Technology Tips to Assist with Your Work - 2 hours (recorded at the conference)
  • AASC Online - 1 hour (recorded at the conference)
  • Substance Use Disorders in Older Adults - 2 hours (recorded at the conference)
  • Rocking the Kitchen to Engage Happy Healthy Residents (Ways to Fight Food Insecurities) - 1 hour (recorded at the conference)
  • Digitizing Resident Program Application with Google Forms - 2 hours (recorded at the conference)
Contact Us:
(p) 508.863.0020
www.nerscinc.org