Now Live! Improved Payroll Calendar + Deadlines for Timely Payment

It was great to see so many of you at this week's Clinical Leader Forum, where we discussed the broad initiative NorthStar is driving to ensure timely, accurate pay for every NorthStar teammate. As a reminder, we are formalizing NorthStar's time and pay procedures effective September 9, 2024. Check out what has changed, and your important role in supporting a smooth pay experience for both you and your team, below.

What's changing for you?

➡️Payroll Process Deadlines + Calendar Expectations: In direct response to your feedback, we are excited to release a refreshed Payroll Calendar, complete with best practices and firm deadlines to support timely and accurate payments for members of your team, including when to submit one-time payment requests and clinician timecards.

What are the new deadlines?

➡️Bi-weekly Work Activity Deadline

Bi-weekly work activity includes time worked, supplemental work activities like call pay, and paid time off (PTO).

These must be submitted and approved by 11:59pm CT on the Monday of the payroll processing week, to ensure your employee is paid on time.

It is highly recommended that managers review and approve employee entries every week.

➡️One-Time Payments Deadline

One-time payments include all other compensation not tied to bi-weekly work activity like incentives and bonuses (e.g., sign-on bonus, quality bonus, performance bonus).

These payments must be submitted and approved by 4pm CT on the 2nd Wednesday of the pay period, to ensure your employee is paid on time.

Payments typically require approval by multiple parties in Workday before reaching payroll for processing. All approvals must be completed before the payroll approval deadline.

What are the new policies?

➡️2 Important Changes to On-Demand Payments

1..Underpayments not due to the employee or manager's error may be corrected via on-demand payment if the gross earnings exceed $1,000. Exception requests are at the discretion of the facility's Operations VP.

2..Employees are responsible for taking steps to ensure timely and accurate payments by submitting complete time and pay entries. For PTO, the employee is responsible for entering and updating their PTO, as well as confirming their PTO has been approved by their manager, before the payroll approval deadline.

Thank You for Your Partnership!

Thank you for your partnership in delivering accurate, timely payment for every NorthStar teammate! If you have any questions about these changes or your role in supporting this effort, please reach out to the Workday support team at workday@northstaranesthesia.com.

Best regards,

Dan Levine | SVP Technology & Business Process