Dear Packard Patient, we're excited to tell you ...

New! Telehealth Video Visits
"Stay Home. Stay Safe"
Connect with your Packard Health care team by video

Meet with your Packard Health provider or therapist online in a telehealth video visit. Visit with your chronic disease manager and patient advocates too.

The COVID-19 crisis is disrupting our lives, but not our commitment to you. Visit Packard's COVID-19 page for the latest updates from us. We are here for you - and a telehealth video visit may be an effective way to connect.

Safely, privately and conveniently from your home.
TELEHEALTH AT PACKARD
  • Private and secure (HIPAA-compliant) 
  • No software to download
  • No registration needed
  • Easy!
  • doxy.me is the website for our virtual telehealth visit

Learn more: Telehealth web page .
FAQS
Can medications be prescribed during a telehealth visit?
Yes, just like in the office, your provider can write prescriptions.

How much will it cost?
Telehealth appointments are covered by many health insurance plans. Please check with your insurance if this is a covered benefit. That means the same co-pay as an in-person visit will apply. Medicare and Medicaid currently are covering telehealth visits, during the Covid19 crisis.
 
Is my privacy protected?
Yes, we have carefully chosen a telehealth system that safeguards your personal information and meets the tough HIPAA regulations.
LEARN ABOUT EACH OF OUR CAREGIVERS HERE!
GETTING READY FOR A VIDEO VISIT
Call the office to schedule a visit, 734-971-1073.  You’ll talk with a member of the staff who will determine if you are a candidate for a telehealth visit or if you should come in to the office.

An email confirming your appointment will be sent to you. 

What you need:
  • A smart phone (Android or iPhone) is a great choice. You can also use a tablet, laptop, Chromebook or computer (PC or Mac with Chrome, Firefox or Safari). You will need a webcam and mic if these are not built into your device. 
  • A good internet connection.
  • If you do not have a device for your visit, call our office, 734-971-1073, to discuss other remote arrangements.
STARTING YOUR TELEHEALTH VIDEO VISIT
  • Find a private spot, that is quiet with no distractions. 
  • You’ll receive a Telehealth Meeting Invitation before your scheduled time. 
  • Click on the link in the email or paste the link into your browser.
  • doxy.me website will open with a Welcome Window.
  • Enter your name and check in.
  • Your provider will start your visit.
  • If you experience difficulty, call our office, 734-971-1073
If You Need Help

Packard Supports You
This is a time of enormous disruption and uncertainty.
All of our locations are open. Hours & Locations
A provider is available via phone 24 hours a day. 734-971-1073.

If you are having mental health challenges, or are worried about having enough food, we are here to help.
Packard Health
734-971-1073 packardhealth.org
Packard Health has been designated a Patient-Centered Medical Home
by Blue Cross Blue Shield of Michigan