Certificate Retrieval System  
Release Announcement
 

We're pleased to announce the NEW Customer Self-Service Portal is now available.

Built using the latest mobile technology, this add-on is available for Miracle Service (SQL) and forms the development platform for all our upcoming portal releases. More coming this year!

 

Features of Customer Self-Service Portal

Responsive Design: Portal looks great on any size screen! Automatically adjusts for phones, tablet and computer screens so your customers get the best viewing experience.

Customizable Homepage, Shortcut Menus and Color Themes: Personalize with your company's branding and preferences. Homepage example screen shot.

Shopping Cart Style: Customers add their requested parts and supplies to their shopping cart when creating a Sales Order. Sales Order example screen shot.

Your Customers Can...Create new service requests ~ Order parts and supplies ~ View open tickets and service history ~ Update meter readings ~ View and print their certificates and forms. (Each of these options can be turned on/off by you).
Job List example
| eForms example | Meter Update example

PRICING

For Upgrading from a Previous Customer Portal: Installation will be provided free of charge. Licensing is US$85/month (or equivalent for annual plans) which will replace your current support and licensing plan. (*Note: No change from 2016 pricing).

New Orders: US$495 for installation and US$85/month for the licensing/support (one fee includes access for all your customers).

Request an Order Form for your consideration.
We'll review your current plan, calculate any changes if applicable and send you a quote.

Read MoreReady to Go? Request Installation.
You'll be able to personalize your Customer Portal before going LIVE.

QUESTIONS? Give us a call or drop us an email and we would be happy to answer them.

- Thank you from the Miracle Service Team