Monthly tips, tools, information & special offers

November 2023 | Issue 34

Solutions Spotlight -

Compliance - Best Practices for Staff Documentation in an Assisted Living Community

LEGAL - Not All Healthcare Agents are Good: Protect Your Residents with Guardianship Proceedings

GPO - What would You Do With $10,000?

FINANCE - Capital Optimization in the Current Economy


Help with Issues Evolving from COVID-19 and Other Challenges Facing Your Organization

Coronavirus Supplier Resources

Upcoming Webinar

A Free UST Webinar Exclusively for Nonprofit Employers

Our longtime partner, UST, works with nonprofit employers nationwide to help address common risks that can cost organizations thousands of dollars annually. Join one of their upcoming sessions—Workforce Solutions for Nonprofits—to learn about the tools and resources that can help your nonprofit streamline HR processes and ensure compliance with state and federal regulations. 

 As a Nonprofit executive, finance director, or HR staff, this webinar is for you! Register to learn about: 

• Reducing unemployment tax liability as a 501(c)(3) 

• The importance of a dedicated HR team 

• Ensuring compliance with state and federal law

• Managing unemployment claims, protests and hearings

Whether your primary focus is to protect your assets, ensure compliance, keep your employees engaged or to simply allocate more time and money to your mission-driven initiatives, this webinar provides expert insight and invaluable resources for addressing your current needs—helping you to refocus your funding and employee bandwidth on the communities you serve. 

Thursday, December 7th at 1pm PT/4pm ET


To Register, Click Here:


Contact Earl Gifford at [email protected]

New Solutions!
Welcome to LeadingAge New York Services Solution's monthly e-newsletter, Solutions.

Published on the third Thursday of each month, Solutions provides highlights about valuable products and services addressing current and pressing issues facing members. Whether financial, clinical, marketing, HR, insurance, sanitation or other problems, you will find solutions to your challenges. You may even find discounts, helpful hints and tips, educational information and even special event notifications. Save yourself time by using this handy one-stop option to find answers or ideas.

Solutions is meant to be a resource for you to solve identified problems and to stimulate strategic thinking about what is possible in a work environment severely impacted by the worldwide pandemic. Your feedback and suggestions will be as important as the content provided. What solutions are you seeking? What questions are on the table as you seek to find the way forward from this pandemic? Let us find the resources and share so that all members can take advantage of questions and answers.

Solutions will be sent to your inbox but will also be posted on the LeadingAge New York website, Facebook and Twitter to make access a breeze. Whenever you need an answer, you will be able to find ideas. Let Solutions do some of the work!

If you don’t want Solutions delivered directly to your inbox, you can easily unsubscribe by clicking the link at the bottom of the newsletter and access it at your own time and in your own space. However, as this publication grows, we really think you will find value in the resources compiled for you in one handy location.

Also don't forget about the Solutions Center. This valuable tool is a full Online Buyers Guide of businesses by topic who do business with providers of long term care, housing and services for aging and other special needs populations. Click here to learn more!

Remember to let us know what else you would find valuable to include in this newsletter.


Solutions Spotlight

Best Practices for Staff Documentation in Assisted Living Communities

In assisted living communities, the top priority is providing appropriate care and protection for residents. A key element of this is ensuring rigorous attention to accurate staff documentation. Maintaining correct documentation not only ensures regulatory compliance but also enhances resident safety. While effective staff documentation is essential, there are several challenges for assisted living communities in maintaining accurate and comprehensive records. To overcome these challenges, adopting best practices is essential to help streamline processes, improve operational efficiency, and protect the organization from potential claims/litigation.


Not All Healthcare Agents Are Good: Protect Your Residents With Guardianship Proceedings

In a recent case handled by Cona Elder Law, a hospital patient’s Health Care Proxy (“HCP”) demanded that the patient’s attending physicians cease and withdraw the administering of appropriate medical treatment necessary to alleviate his current symptoms, and to withhold all forms of medical intervention. Additionally, under the guise of the patient’s Living Will, the HCP also demanded that palliative or hospice care and services be administered to the patient, despite the fact, that his treating physicians believed that his current medical condition did not meet the criteria for palliative or hospice care. As the patient’s sister vehemently disagreed with the HCP’s directions to the attending physicians, the hospital referred her to Cona Elder Law. 


Capital Optimization in the Current Economy

Today's financial leaders operate in an environment characterized by intense competition and economic uncertainty. With an elevated interest rate environment, there’s more pressure to effectively allocate capital, manage risk, and build long-term resilience. Recent PwC research found that balancing cost reduction and growth investment is a key challenge for 89% of CFOs undergoing business transformation.


What would You Do With $10,000?

Value First is running the 5-Star Sweepstakes and your organization could win one of five $10,000 prizes. What would you do with $10,000? Maybe replace aging equipment or throw a staff party. The choice will be yours if you win one of the five grand prizes. Participating in the drawing is simple:

·     Members currently utilizing the Value First food program can enter by submitting the online form at

·     Members that are not currently utilizing the Value First food program can enter by submitting the online form at along with submitting one month of food purchase data so Value First can run a cost analysis.

LeadingAge New York | []
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