NIHCA NEWS: August 2022
August Webinar
THURSDAY, AUGUST 25
10 - 11 am CST

REV 'em Up: Attract and Keep Awesome Employees

presented by Kristen Brown

Unlock your club’s greatness with the REV approach. You will learn how Rewards, Energy, and Vision help attract employees and keep the ones you have feeling happier and more fulfilled. This insight will help you hire and lead more effectively, motivate your team to interact more positively with each other, and help everyone deliver their best to clients too. Let’s REV ‘em up!

Learning Objectives:
•Understand how Rewards are the key driver of employee attraction and retention.
•Identify how the elements of you and your organization’s Energy most impact your employees and how to help them feel their energetic flow too.
•Discuss how to align your Vision with your team’s so everyone is working toward the same goals and engaged enthusiastically with their work.
    Customer Service Quote of the Month:

“A true test of a person's character is how they treat the people in their life that they don't need."
~ Lee Corso
Wouldn't it be great to win $100 from NIHCA?

The NIHCA Spotlight offers a chance to win $100 for your club and an opportunity to cast some “Spotlight” on your amazing facility, your awesome staff and your dedicated members!

$100 SEPTEMBER Spotlight Contest:
Have you seen our Newsletter section, “Can’t Make This Up”? Every now and again we hear a great story from one of our NIHCA Clubs about the antics happening with their members. We have heard about a member deciding to help his club by attaching a dish rack to the elliptical machine so he had a place to put his items. We don’t want to give away all the good ones.

Share with us your greatest (keep it PG!) "Can’t Make This Up" story for a chance to win a $100 check from NIHCA.

$100 will be awarded to the NIHCA club with the best response.
Send in your video or pictures along with your story to:

We will announce the winner in the upcoming newsletter, blog, Facebook and Instagram, while promoting your amazing facility! Please get your entry into us by September 15!

If you have questions, please contact rewards@nihca.org or call NIHCA at 320.722.0084 and ask for Erica.
    NIHCA REWARDS REMINDER:

We are over half-way through the year and this is your gentle nudge to clean up your records in NIHCArewards. We urge you to remember to cancel your members out of NR when they cancel. Unfreeze and UnHold members if they re-joined. Change their member status to OK if they cancelled, then change it to Cancelled.
(REAL CLUB STORIES!)
An Opportunist

I recently had a "sweet little old lady" check in, and I noticed that her membership had expired. I stopped her while I tried to figure out if she was just switching from Silver and Fit to Sneakers or something while she patiently waited. "No", I said, "It looks like you haven't been eligible for either program all month, so you actually need to purchase day passes or punches." "Yeah, I know", she said, "I was just going to keep coming until you caught me".
Nice.
We try to come up with cool themes for our Spotlight Contests. So we cranked up the heat for our July Spotlight. We asked you to show us how you beat the heat and keep your members cool through the hot summer months. We really did get some cool entries this month. We received entries with everything from Drumsticks to Water Days for your members. Ultimately, the Rubber Ducks won.

Congratulations to M-Power Wellness in Chisago City, MN!
“Here at M-Power Wellness Center in Chisago City, MN we beat the heat by putting on our floaties, putting ice packs in our pool, and cooling down with a nice ice cold drink!”

“Dear weather, stop showing off… We know you’re HOT!!! “The heat index is somewhere between icy at M-power and happiness.”
What would you do with a $100 check from NIHCA? Get your entries in now for our September 2022 Spotlight Contest!
5 Years …
Congrats to Ms. Tanna for all your hard work & dedication at NIHCA for 5 years. You are part of our NIHCA family. We are so lucky to have you! Thanks Tanna – and cheers to 5 more!  
National Independent Health Club Association
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