With the month of December comes many Year-End Procedures, rate changes and the running of data collection reports. Please use this checklist to ensure billing accuracy and software readiness for the new year.

Year-End Procedures Reminder
Remember to check if you need to run your Year-End Procedures before you do your first billing for any of January’s services. The Year-End Procedures documentation and WebEx information can be found on the Community. If you are not sure if you need to run Year-End Procedures, please visit your Company Options screen and check the "First month of year" on the General tab. If it says January, then you DO need to run year-end procedures before producing any bills for the January billing period.

FUSC Reminder
The FUSC rate changes in January. Email reminders will be sent to iVUE Service Broadband contacts for each company. Your company will want to make sure to change this rate prior to billing for January services. The information will also be posted on the NISC Community.

Tax Rate Changes
If any of your company's tax jurisdictions have changed their rates (State, County, City, Schools, Franchise, etc.), you will want to make sure to add the new tax ratings in your Tax Percent screen in iVUE Service. If you are requested to begin collecting for a brand-new tax, you can view our post on the NISC Community or work with our iVUE Service Broadband Support Team to be sure everything is in order prior to billing for January services.

Schedule Reports
Are there other reports that your auditors want your company to have as of December 31? Suggested reports to schedule to run on December 31 would be AR Summary, Open Balance by Account, Service and Equipment Listing, Charges and Credits Listing, and any others you wish to provide data for as of December 31.

Census Tract Information
Run the FCC Form 477 Reports (and HUBB Extract if applicable) BEFORE December 31 to make sure are not missing data such as upload/download speeds, technology and/or census tracts (x/y coordinates, available services, etc.). If you need to add missing census tract data, be sure to do so on the Service Address — Address — Geocode tab in iVUE or on the Tax tab of the agreement. Keep in mind, the 477 reports are real-time reports, not historical, so in order to collect data as of December 31, the report will need to run again on that date for you to meet your February filing date.

Additional information on what reports are available and how to run them can be found here.

If You Are a Financials 2.x Company
Please visit your Financials > General Ledger Options screen prior to the clock hitting midnight on December 31 to be sure transactions (including iVUE Service payments) can be posted in to January (Valid Posting Periods). If not, any payments taken after midnight on December 31 (SmartHub, Self-Serve, IVR and all other methods) will error in the system and not be reflected on the customer accounts.

And lastly, don't forget to submit your printing schedule to Print Services Support! It is very important for us to know well ahead of time when you plan to have NISC print jobs for you (Delinquent Letters, Bills, Capital Credit Checks/Allocation Statements, etc.). Knowing what your year tentatively looks like for printing needs assists us to schedule maintenance days for our printing equipment.

Click here for instructions on how to submit your schedule.

If you have any questions, please contact the iVUE Service Broadband Support Team at 866.999.6472 or by creating a Service Center Member Portal case and selecting Solution of iVUE Service and Topic of Billing.

Thank you!

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