OEL is still working through issues with the Provider Portal that affects SR attendance for August 2018
At this time, we are requesting that Family Child Care Home providers please complete manual attendance for August 2018 using the linked attendance roster. For further information and instructions on completing handwritten rosters, please CLICK HERE.
We will deposit your August SR reimbursement to your bank account on Thursday, September 20th. Once we know that the attendance function is working properly, we will request that you submit your 2018 July and August SR attendance electronically. We will then process the actual attendance, reconcile the true reimbursement against the estimated reimbursement, and then deposit any monies owed to you for services already provided. We will also retain any over payments, if applicable.
We know that the issues with the transition to the OEL Provider Portal have created a great burden on our providers in many ways, and we apologize for the inconvenience. Please know that we are working very closely with the State to correct the issues, and hope to make great strides very soon.
Please check your email and the Portal FAQ pageoften for updates. Your patience is greatly appreciated as we continue the transition process to the new OEL system.
Please Contact your Reimbursement Specialist
Sponsorship by Early Learning Coalition of Pinellas County., Florida's Office of Early Learning, 64% Federal Funds