OEL is still working through issues with the Provider Portal that affects SR attendance for September 2018
At this time, we are requesting that Family Child Care Home providers please complete manual attendance for September 2018 using the linked attendence roster, found by CLICKING HERE. For further information and instructions on completing handwritten rosters, please CLICK HERE.
We will deposit your September SR reimbursement to your bank account on Friday, October 19th. Once attendance is working properly, we will work with you to process July, August, and September's true attendance one month at a time, where the true reimbursement will be reconciled against our previous estimate. At that time, additional monies will be deposited, and any over payments will be retained. Please be sure to plan and budget accordingly.
We sincerely apologize for the challenges and stress that this transition has created for providers and families. Please know that we are doing everything in our power to correct the issues with the new OEL Portal and hope to reconcile all reimbursements made for the 2018-2019 program year on a more reliable and efficient system that everyone can benefit from soon.
Please check your email and the Portal FAQ pageoften for updates. Your patience is greatly appreciated as we continue the transition process to the new OEL system.
Please Contact your Reimbursement Specialist
Sponsorship by Early Learning Coalition of Pinellas County., Florida's Office of Early Learning, 64% Federal Funds