OEL is still working through issues with the Provider Portal that affects provider attendance for September 2018
To ensure that you receive your September reimbursement in a timely manner, September attendance will NOT be entered into the OEL Portal at this time.
The Coalition will use the total dollar amount that you received for June to determine an average daily dollar amount and multiply that by 20 days for September. If a site is school age only, we will account for the switch from reimbursing at the full time daily rate to the part time daily rate in an effort to not over pay school age providers for September 2018. We will NOT be collecting absence forms or supporting documentation at this time. Please hold on to your documentation to attach once the OEL Provider Portal is working correctly.
We will deposit your September SR reimbursement to your bank account on Friday, October 19th. Once attendance is working properly, we will work with you to process July, August, and September's true attendance one month at a time, where the true reimbursement will be reconciled against our previous estimate. At that time, additional monies will be deposited, and any over payments will be retained. Please be sure to plan and budget accordingly.
We sincerely apologize for the challenges and stress that this transition has created for providers and families. Please know that we are doing everything in our power to correct the issues with the new OEL Portal and hope to reconcile all reimbursements made for the 2018-2019 program year on a more reliable and efficient system that everyone can benefit from soon.