IMPORTANT
BOARD  UPDATE
November 2016

 

HAPPY THANKSGIVING!

 
In this Issue

Training Manuals Attached
Stay Safe this Season:  Fire Prevention Tips!
Pumpkin Drinks and Thanksgiving Fun Facts
Educational Resources for Homeowners

In Every Issue:
Links to our Resource Center, our Quality Control Helpline
& Educational Material about all our Specialty Services!





At Heritage, we understand that board leadership is often changing. As your proud partner, we are here to help. Keeping volunteers up to date with our industry is just one of the ways we make the board's work easier.  Always check our  updates for the latest information and be sure to let us know how we can serve you even better! 


Complimentary
Educational Sessions
More to come next year!

Thank you to all who attended our educational sessions last month. We do not have classes in November or December due to the holidays; however, we will announce more classes and have sign up sheets available in the new year.  For those who were unable to attend, feel free to review the training documents below. 



Did you know...
Thanksgiving is the leading day for kitchen fires! 


As you celebrate the holidays this year BE SAFE! Thanksgiving Day has over three times more cooking fires than any other single day of the year, and t he top three days for candle fires are Christmas, New Year's Day and New Year's Eve!
The National Fire Prevention Association is an organization that helps educate families on the best ways to avoid residential fires. Each year our country has hundreds of thousands of structural incidents, resulting in thousands of deaths and billions of dollars in damages. This year, Heritage wanted to remind everyone that the excitement of the holidays can often lead to distraction. Review the resources we located below to keep your family safe this season! 

Philadelphia Insurance Company offers great information on fire prevention tips. They also provide an educational video. 

The National Fire Protection Association is another great resource. The link below  connects you to their site and allows you to review the top causes of home fires.



Thanksgiving 
Tips &
Fun Facts!
Pumpkin Beverage Recipes
Who doesn't love a delicious  pumpkin latte this time of year?
Delish serves up a list of drink recipes that will delight your guests! 

Butter Ball Help Center
As always, we remind you that the Butter Ball Talk Line is open at various times throughout the month for all your turkey cooking questions. They are even open on Thanksgiving Day until 2:00 P.M.!
See the link below for the hours available.

Thanksgiving Fun Facts:
The first Thanksgiving was in 1621 and they did not  serve turkey.
It took over 200 years 
for Thanksgiving to become a National Holiday!




Educational Resources 
for our 
Homeowners


Due to the success of the Board Updates and our Resource Center, we have begun adding articles that benefit and educate the individual homeowners as well. A great deal of information is available on our website in our blog section and your manager can always email individual links to the entire community. 

One of the most important issues many communities face with residents is a clear understanding of our roles and responsibilities as the management agent. Click the link below for a detailed article on this subject, along with numerous frequently asked questions.



Winterizing your 
Fountain or Water Feature
Fall is here, and with it the probability of days on end below freezing. While such weather is perfect for sitting inside by the fire, it can wreak havoc on our outdoor structures. If you have a fountain or a water feature on your property, you may have some confusion about how to prepare it, if at all, for the frigid months.
The first question to answer is whether or not your winter temps dip low enough, and for long enough, to cause any serious problems. Here in Georgia, the answer is usually 'probably not,' but Old Man Winter has proven that assumption wrong a few times in recent years. What steps are helpful, should you decide to take precautions, or be prepared for the intermittent winter events that sometimes grace our state?
Generally speaking, the structures themselves are built to withstand the elements. Made of materials like concrete or hard plastic, they will not suffer from freezing temperatures. What can damage these components is ice- water left inside that freezes and expands, causing cracks in the inner workings of the feature. In a hard plastic container, the ice can bend or warp the plastic. A concrete structure is porous and not as likely to crack because there is room in the concrete for the water; however, it would not hurt to drain the water and start the winter with a dry water feature.
Another mechanism that can suffer from the cold weather is...


For Questions or Comments Contact : Amy Davidson
Phone: 678-445-0077  www.aquascape.net
605-B Mauldin Drive, Woodstock, GA 30188




REMINDER OF HELPFUL LINKS

ARE YOU A NEW BOARD MEMBER or 
NEW TO THE HERITAGE FAMILY? 
For our Orientation Package:  

 Heritage Board Member 
RESOURCE CENTER

QUALITY CONTROL
Customer Satisfaction is our #1 Concern!
Please send an email to the address below if you are experiencing any  immediate concerns with the quality of our services so that we can quickly resolve the issue!

QualityControl@HeritageProperty.com



SPECIALTY SERVICE LINKS
Every Board Update will now have easy access to 
more information on our unique programs and services. 

Worried about Delinquencies?
A collection agency is your best option. 
Keep all the money owed to the association! 
Contact info@magnumsvc.com


Working on a Capital Improvement?
H.C.M.C.
We have a very talented
construction and maintenance team!
For more information:


Concerned about Lease Monitoring?
Learn how we can
H.E.L.P.
often at NO CHARGE 
to the association!

For even more details on all our programs:



Prior Board Updates

For past issues of our updates,
click the link below. 



A beautiful quote to remember as we gather together this season:

"It is not happiness that brings us gratitude, 
it is gratitude that brings us happiness, "

- David Steindl-Rast



Questions or Comments
Please Contact
Wendy Brant 
Director of Business Development
wbrant@heritageproperty.com


Heritage Property 
Management
Corporate Office
500 Sugar Mill Road
Building B, Suite 200
Atlanta, GA 30350