*Communities of Practice Update*
*Upcoming Trainings*
*Job Postings*
Communities of Practice Update:
MASSCAP hosts a number of Communities of Practice (CoP) each month; these groups are a space to share ideas & best practices, work together across agencies, and provide additional training by job function or interest. If you are interested in learning more about these groups or being added to one, please email

New (& Improved) CoP News:
We are looking to convene a new CoP and re-start two existing groups! If you are interested in any of the CoP topics below, or would like to be a part of the steering committee for any of these groups, please reach out to Isabella.

Diversity, Equity, & Inclusion CoP
SMC Users CoP (new!)
Workforce Development CoP
Current Communities of Practice:
  • Asset Development: a CoP for VITA Coordinators focused on sharing best practices and working with the IRS on program updates
  • CFO: a CoP for Chief Financial Officers to share position-specific information, present best practices, and receive training
  • Communications: a CoP for communications and marketing professionals within the Community Action network to collaborate and create consistent messaging
  • Human Resources: a CoP for HR directors and staff to support each other in addressing specific challenges in a roundtable setting
  • Planners: a CoP for those involved in planning at the agencies that covers CSBG planning, organizational standard compliance, and ROMA topics
  • Service Integration: a CoP for sharing the best practices and challenges involved in implementing service integration and improving client experiences
Upcoming Trainings at The MTC: Sign Up Today!
Supporting Job Readiness in the Time of Covid-19

Tuesday, November 9, 2021, 10AM - 11:30AM

Virtual Training: Register below to receive the Zoom link for the webinar
Cost: $50 for CAA Staff, $60 for Non-CAA Members
Presenter: Martha Oesch, Curriculum Co-Developer/Trainer, Principal at Oesch Consulting

What does it look like to support people entering or re-entering the labor market in these uncertain and ever-changing times? This interactive session will delve into lessons from MASSCAP's research-based Job Readiness and Employability Development curriculum, with a focus on developing participants' soft skills such as time management, listening skills, and working on a team. We'll focus on the most relevant topics during this evolving time. You'll learn how to integrate effective activities virtually, during one-on-one case management/counseling/coaching sessions, during workshops, or in a classroom.

 As a result of this workshop, you'll learn:
  • Who might benefit from the curriculum
  • How it can be used remotely and in-person
  • Information on targeted job readiness topics most relevant given COVID-19, a slack and evolving labor market, and a focus on addressing structural racism
  • Activities you, your team, or your program can implement within the next month
Managing a Multigenerational Workforce

Wednesday, November 10, 2021, 2PM-3:30PM

Virtual Training: Register below to receive the link to the webinar
Cost: $50 for CAA Staff, $60 for non-CAA attendees
Target Audience: Any-level management staff

Training Description: Today’s workforce is truly multigenerational and likely to have four if not five different generations across an organization. This creates challenges in communication, work practices, and expectations, but it also creates significant opportunities, as different generations bring a variety of experiences and diverse skills. Explore the dynamics of the contemporary workforce and strategies for blending the talents and abilities to optimize productivity and collaboration.

Training Outcomes:

  1. Become familiar with current data and research around generational diversity as well as emerging trends in the workplace.
  2. Identify characteristics and priorities of the variety of generations interacting in the contemporary workplace.
  3. Identify ways the multigenerational organization provides opportunities for change.
  4. Explore strategies that bridge the gap between generations and are effective in creating a more powerful multigenerational workforce.

Facilitator: Marsha Florio, CPC, founder and owner of Shift Executive Coaching.

Marsha has spent the past two decades using her experience as a teacher, leader, and administrator to help dozens of individuals and organizations (such as non-profits, universities, athletic departments, etc.) thrive. Marsha's ability to analyze and assess needs, help create unique solutions, and connect people with resources has helped her clients navigate poor internal leadership and reinvigorate the policies of entire departments. From helping top-level administrators build trust with the communities they serve, to redefining the organizational structure for entire departments, she has guided many down the path to success — and more importantly — fulfillment.
Job Postings:

Two exciting opportunities in the MASSCAP Network!
MASSCAP is looking to hire for a new position: Grants Management & Compliance Officer. To find out more about the position and apply, please click the link above!
South Shore Community Action Council, Inc. (SSCAC) is currently seeking applicants to the CEO position. Click above to learn more if you or someone you know would be a good fit for this opportunity!
Strengthening & Connecting MA Community Action Agencies
Questions, feedback, training requests? Email