Success Story
Digital navigators can teach patients how to get health care from home or work.
Using telehealth to receive health care services has become more common. However, patients who struggle with high-tech tools may not use telehealth. Digital navigators are helpers who teach people to use electronic devices. They can help patients feel comfortable using telehealth.
Some people need help using telehealth because they are uncomfortable with high-tech gadgets. Others don’t have access to the internet or a device. Technology and the internet are important because they let people get the services they need.
The digital navigator training has many helpful tools. It includes information on how to get connected to the internet. There are maps to help patients find public places for a telehealth visit if needed.
- Telehealth training for digital navigators helps them improve how they teach people about telehealth tools.
- Telehealth training for digital navigators helps them improve how they teach people about telehealth tools. Digital navigators can play an important role in helping people use telehealth.