Greetings Northwest Region:

Coming Soon: The 2026 NRTRC Telehealth Survey

We’re getting ready to launch the Seventh Annual NRTRC Telehealth Survey, and we want your input! 



This essential survey helps NRTRC track the evolving landscape of telehealth across the Northwest region. Survey data is used to tailor education and critical resources to support implementation, expansion, and the sustainability of digital healthcare services. 


Watch your inbox in July and look for an email from Qualtrics for your link to the 2026 survey. The survey should take no more than 5 minutes and is intended for individuals and organizations that currently deliver or plan to implement digital healthcare services. 


Thank you in advance for your time and valuable input! 


Curious about past survey results? Click here to view previous survey results.

Telehealth News

Medicare Telehealth Billing Changes for FQHCs and RHCs Coming October 2026

The Centers for Medicare & Medicaid Services (CMS) released Change Request 14468, announcing a significant change to Medicare telehealth billing for Rural Health Clinics (RHCs) and Federally Qualified Health Centers (FQHCs). Beginning October 1, 2026, providers will bill the specific HCPCS code (Healthcare Common Procedure Coding System) for each telehealth service instead of using the single G2025 code. Additionally, FQHCs & RHCs will be required to report modifier 93 for audio-only services and modifier 95 for audio-visual telehealth. This change is expected to improve telehealth data accuracy, support value-based care reporting, and provide better insight into how telehealth services are being used—though reimbursement challenges remain.

CMS Requires More Restrictive Definition of Medical Frailty in New Medicaid Work Requirements Rule

A new CMS rule implementing Medicaid work requirements adopts a more restrictive definition of “medical frailty,” potentially making it harder for individuals with serious health conditions to qualify for exemptions. While states must identify medically frail individuals, CMS now requires case-by-case assessments rather than allowing broad exemptions based solely on diagnoses such as cancer, HIV, Parkinson’s disease, or multiple sclerosis. KFF notes that the rule could create additional administrative challenges for states and beneficiaries and may increase documentation burdens for individuals seeking exemptions from the new work requirements. Read the full article by Jennifer Tolbert on KFF and post a comment here.

Telehealth Adoption Did Not Drive Up Healthcare Visits, Costs 

Telehealth adoption was not linked to increased healthcare utilization or spending, according to a new study. The findings suggest that extending Medicare telehealth flexibilities beyond their current 2027 expiration date has low near-term spending risk. Published in JAMA Network Open, the study examined the impact of telehealth adoption on healthcare visits and spending. Read the full article at TechTarget.

Telehealth Optimization Tips for Family Physicians 

Telehealth has been part of many practices since the 2020 public health emergency. It’s a valuable tool when you shape it to fit your patients, clinicians and goals. Learn tips to help you refine your telehealth program, along with a few practical steps to keep it sustainable. Read the full article at the American Academy of Family Physicians (AAFP).

Regional News

Cyber Civil Defense Summit of the West 

NRTRC's Director Nicki Perisho was invited to participate in the Cyber Civil Defense Summit West in Arizona last month. The event, hosted by the University of California, Berkeley Center for Long-Term Cybersecurity, focused on protecting the community organizations that uphold public life.


Nicki participated in a panel that explored practical strategies to strengthen cyber resilience across municipalities, while protecting patient care and addressing the resources, workforce, and infrastructure barriers that rural facilities face in an increasingly digital healthcare environment. As a recent UC Berkeley MPH graduate and Rural Health Policy Fellow, Nicki brought a firsthand perspective to this important regional conversation. 


Interested in attending future regional Cyber Civil Defense Summits? Registration is officially open for events in New Jersey and Louisiana.

The Giant West: Overcoming Obstacles in Last-Mile Rural Services. Panelists (left to right): Nicki Perisho, NRTRC, Robin Villareal, Tribal ISAC, Alicia Hughes-Skandijs, Alaska Municipalities, Matthew Sage, Cal-CSIC, Amira Dhalla, Aspen Digital. 

Join us for the TeleBehavioral Health July Webinar: Digital Health and AI in the Treatment of Substance Use Disorders 

This talk examines the growing landscape of digital health and artificial intelligence tools available to treat substance use disorders, with a focus on the clinical evidence supporting their use. Attendees will explore the efficacy data behind key tool categories—including FDA-authorized digital therapeutics, telehealth-based medication treatment, AI-driven relapse prediction, and mHealth applications. The session concludes with practical guidance on integrating these tools into clinical practice, with attention to patient selection, workflow considerations, and equity implications.


Mark Duncan, MD, is an Associate Professor at the University of Washington. He has pursued a career at the intersection of mental health and primary care, training in both family medicine and addiction psychiatry. He practices at the outpatient psychiatry clinic, the pain clinic, and the Northgate Primary Care clinic. He provides virtual consultation through the UW Provider Consultation Line, ADAI's OUD technical assistance team. As the medical director of the University of Washington Psychiatry and Addiction Case Conference (UW PACC), he runs a weekly educational webinar and consultation service for WA state. He has recently taken on the role of the Director of the Division of Addictions in the Department of Psychiatry and Behavioral Sciences at the University of Washington.

Register here.

Join the NRTRC at the National Tribal Health Conference in Phoenix!

The NRTRC will be presenting with the Alaska Native Tribal Health Consortium and the Southcentral Foundation at the National Tribal Health Conference, August 16–21.

The National Indian Health Board (NIHB) National Tribal Health Conference is a week-long event that serves American Indian and Alaska Native Tribes in the healthcare space, including behavioral and public health. The conference will showcase the interconnectedness of policy, advocacy, and Indian health best practices. Programming includes tribal listening and consultation sessions, hands-on training opportunities, plenary sessions, and workshops that cover timely topics such as funding for Indian Health, the business of medicine, health opportunity, Indigenous determinants of health, Tribal public health, behavioral health, culture, and environmental health.

Click here to see more information and to register today!

Events to Bookmark

June


WYTN Billing and Policy Update
June 24 @12 p.m. - 1 p.m.

Organizer: Wyoming Telehealth Network


WyTN is excited to welcome representatives from Blue Cross Blue Shield, Medicare, Cigna, and Medicaid to discuss the new Billing updates. They will provide updated telehealth billing and policy information and answer your questions. They will also go over changes or policy we should be keeping our eyes out for.


July

Center of Excellence Webinar Series: Telerehab Projects

July 8 @ 11 a.m.–12 p.m.

Organizer: University of Mississippi Medical Center


UMMC is thrilled to share the lineup of webinars coming your way this grant year! Both COEs will be hosting a variety of sessions that highlight the incredible work and dedication of our teams.


TeleBehavioral Health 2026: Digital Health and AI in the Treatment of Substance Use Disorders

July 17 @ 12 p.m.–1 p.m.

Organizer: University of Washington Behavioral Health Institute


The TeleBehavioral Health 2026 Training Series is a free, twelve-part webinar series open to anyone providing services to individuals who live with mental health and substance use issues. This Zoom-based series takes place on the third Friday of each month, January through December 2026, from 11 a.m.–12 p.m. (PT). You are invited to attend all webinars, but you will need to register for each webinar separately.

Do You Provide Healthcare or Services via Telehealth? 

NRTRCFind Telehealth helps patients and providers find in-person care, telehealth care, and locations to have telehealth visits. Turn on the maps Telehealth Access Points (TAPs) button to view sites. 


Click Here to Update Information on Your Practice



Click Here to Add a TAP

Northwest State Telehealth Networks

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Telehealth Resources


Northwest Regional Telehealth Resource Center

This publication was made possible by grant number UiUTH42531-04 from the Office for the Advancement of Telehealth, Health Resources and Services Administration, DHHS