Noreen O'Sullivan, Senior Premium Auditor, has been a premium auditor with A.I.M. Mutual for her entire career. She handles the western portion of MA and our policyholders love her! She obtained her TAP certificate from PAAS and has attended several of their seminars in NJ.
Written by Raeanne Siegel, Noreen's Direct Supervisor
AIM Mutual has had the pleasure of having Noreen O’Sullivan as a member of our audit team for 31 years. During her tenure, Noreen has consistently shown her technical expertise in both the quantity and quality of her work. However, Noreen’s amazing spirit and positive outlook have made her stand out all these years. Rare is the day when Noreen does not have a smile, a warm greeting, and a genuine interest in all around her. Whether it is at an audit meeting, a seminar, she is always in such a positive mood that it is contagious to all around her, especially with her clients. Noreen has been meeting with many of her contacts for as long as she has been with AIM, and sees many as family. While she may have to deliver audit results that may not be what the insured is expecting, Noreen does so with compassion and a wealth of knowledge to explain and answer any questions, to put the insured at ease, with no surprises as a result of the audit. Here at AIM two of our main values are to listen with empathy and to act with compassion. Noreen lives these values and is the standard to which we all aspire.
A.I.M. Mutual strives to keep excellence in service at the forefront. We work with brokers and employers who share a genuine commitment to developing and managing all aspects of their workers’ compensation programs. Our approach is unique among carriers.
This webinar will focus on the importance of auditing your surroundings while conducting an audit and not relying solely on what is written on the policy scan. The auditor are the eyes of an underwriter. The objective is to teach auditors how to be prepared for their audits by breaking down business operations from asking the right questions. This ability will allow auditors to write an effective business operations paragraph or description of operations. Understanding what type of risk you are auditing is important.