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A trauma-informed organization is one where all practices and services are viewed through the lens of trauma.


In a trauma-informed organization, programs respond empathically to survivors’ needs, ensure their physical and emotional safety, develop realistic goals, and avoid re-traumatization. The Building Trauma-Informed Organizations training provides guidance on how your organization can become trauma-informed and how to modify policies and procedures to respond to trauma victims. 


This training is designed for those responsible for designing and implementing their organization’s programs and policies. 


This training will be delivered online, over the course of 5 weeks, beginning on June 16, 2025.

Each week, except for the introductory week, will include a facilitated webinar. There are recommended readings and videos, as well as written assignments. You should expect to spend about an hour per week on the assignments, in addition to participating in the 75-minute webinar. CEUs will be awarded for those who complete all requirements. You will find the training schedule here.


Please review your schedule to make sure you are available to attend either the live or recorded webinars and will be able to make the necessary time commitment to complete the training activities.


This training is part of the NVAA Advanced Skills Institute, and, like all OVC TTAC trainings, there is no cost to participate.


Please note: Space is limited, so apply today to reserve your spot.

Instructors*
Rebecca Balog

Rebecca Balog

Harrisburg, Pennsylvania


Rebecca Balog is a survivor advocate with more than 25 years of work to end violence and promote healthy relationships. She is a senior training and technical assistance specialist with the Office for Victims of Crime Training and Technical Assistance Center (OVC TTAC). Formerly with the YWCA of Greater Harrisburg, Pennsylvania, she was a Violence Intervention and Prevention Department manager, conducting and supervising direct services, overseeing hotline and hotline staff, and serving as a first contact for homelessness intervention, case management, employment, and financial life skills classes. She also served as the board and junior board liaison and was a trainer for partner organizations through the government’s Dauphin County Diversity Forum.


Through the Women of Color Network (WOCN), Ms. Balog specialized in training and technical assistance (TTA), developed and delivered leadership trainings for the WOCN Institute on topics including grant/fiscal management, mentor projects, compliance, confidentiality, strategic planning, trauma-informed practices, and board development. She also served as the administrative director at WOCN, managing grants and compliance.


Through the National Resource Center on Domestic Violence and the National Indigenous Women’s Resource Center, funded by OVC, OVW, and HHS, she provided grant compliance management and TTA specifically around domestic violence, sexual assault, youth leadership projects, men and boys intervention, and murdered and missing Indigenous people. She oversaw grant management and compliance while being the Youth Project (Native Love Initiative) team lead and was the managing liaison to the board of directors.



At the Minnesota Indian Women’s Sexual Assault Coalition and Mending the Sacred Hoop Tribal Coalitions, she provided TTA for the OVW Sex Trafficking in Indian Country and Alaska and Project Beacon human trafficking projects, conducted program development, wrote grants and grant reports, developed training materials, and provided TTA on specialized capacities around Indigenous and youth-led community responses in Indian Country. Ms. Balog earned a bachelor’s degree in Psychology with a minor in Women’s Studies, is a published author, and serves on many anti-violence-based boards.

Angela Keen

Angela Keen

Lancaster, Pennsylvania


Angela Keen, Senior Training and Technical Assistance Specialist for OVC TTAC, has 26 years of experience in the victim services field. Earlier, she served as community outreach and volunteer coordinator at Domestic Violence Services of Lancaster County, where she supervised staff and volunteers, developed and delivered staff/volunteer training, and nurtured community partnerships. She was the restorative justice program coordinator at Advoz, training and supervising volunteers, facilitating victim-offender conferences, and developing and delivering restorative practices training. Her primary experience is working with survivors of domestic violence and sexual assault in Pennsylvania. Ms. Keen served as the supervisor of direct services at Survivors, Inc., in Gettysburg, a dual domestic violence/sexual assault program, training and supervising direct service and community education staff and volunteers. She implemented policies to ensure client-centered, trauma-informed services and continued relationships with community partners, including criminal justice agencies. She implemented the Lethality Assessment Program (LAP) with local law enforcement as part of the statewide LAP Project. She was the statewide advocate trainer for the PA Coalition Against Domestic Violence Lethality Assessment Project. Ms. Keen was a technical assistance specialist at the Pennsylvania Coalition Against Domestic Violence, providing TTA to county-based STOP coordinating teams. She contracted with the Pennsylvania Commission on Crime & Delinquency as a training consultant to develop and deliver training for advocates in Pennsylvania. She has practiced restorative justice since 2007, after participating in her first Circle training. She has volunteered with the Pennsylvania Office of the Victim Advocate Victim Offender Dialogue Program since 2007.



Ms. Keen is trained as an expert witness by the Pennsylvania Coalition Against Rape and AEquitas. She is designated as a Level 1 Certified Trauma Practitioner by the National Institute for Trauma and Loss in Children. She is a certified trainer for the Keystone Crisis Intervention Team and for the SAMHSA curriculum How Being Trauma-Informed Improves Criminal Justice System Responses. She started volunteering at the YWCA of Lancaster Sexual Assault Prevention & Counseling Center as a hotline/medical advocate. She advocated for victims of domestic violence and sexual assault in systems-based agencies and worked directly with law enforcement and prosecutors to provide services to victims of domestic violence. Ms. Keen holds bachelor’s degrees in Applied Behavioral Sciences and Public Policy and a master’s degree in Community Psychology and Social Change, all from Penn State University.

*OVC TTAC instructors have no vested interest in any products, instruments, devices, or materials that may be used in this training.

For more information about this training, please contact nvaa@ovcttac.org.

OVC's Training and Technical Assistance Center (OVC TTAC) provides training to support professional development, enhance services to the community, and expand outreach to victims of crime.


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OVC shares your mission and has a wide range of resources to help you accomplish it. Visit the National Criminal Justice Reference Service (NCJRS) online to register for services or to find out more.