Building, Leveraging, and Reigniting Relationships:

"We’ve also benefited from connecting with administrators of health systems. We approach them like business partners; it takes a special skill to communicate and work with an administrator. It’s important to have team members who understand how to communicate with leadership effectively to get that buy-in." Read More

"Our goal is to collaborate across sectors and provide services within several of our communities. Our partners include pharmacies, pharmacists, clinical providers, non-clinical persons, public health agencies, publicly funded healthcare centers, and other community-based organizations." Read More

"When developing detailing tools, you need to make sure that you’re aware of your own biases and that your tools include the lens of equity, diversity, and inclusion." Read More

"Be flexible and don’t come in with your own agenda – be sure to let the dentists drive the conversation and let them teach you along the way." Read More

"Prior to your detailing visit, think about ways to slow down and limit the amount of information you share with the clinician so that the visit is of most value to them." Read More

NaRCAD offers 1:1 role play sessions to any NaRCAD training graduate who is actively detailing to support them in honing their communication skills. Click here to sign up!

"You're on mute" - lessons learned with virtual academic detailing

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